About Henessy James
- Profile creation and optimization for higher visibility in Maps and Search
- Resolving suspensions and ensuring reinstatement/verification
- Review management to build credibility and rankings
- Campaign setup, targeting, and budget strategy
- Dispute resolution and business verification for activation
- Reputation management with automation to grow reviews across Google, Facebook, Yelp, and Shopify
- Boost organic traffic and local search visibility
- Mastery of LSA for consistent top placement
- Higher call volume through targeted ad strategy
- Optimized profiles that attract clicks and customers
- Strong review and reputation management practices
- Data entry, spreadsheets, and document handling (Google Workspace, MS Office)
- Web management and content updates (WordPress, Duda, GoDaddy, Divi)
- Google Site Kit setup for SEO tracking and performance
- Website backups and domain management for a reliable online presence
English
Native or bilingual
Experience
- Magic City MarketingDigital marketing ManagerDIGITAL AND ITOctober 2022 - March 2025 (2 years and 5 months)Miami, United StatesAt Magic City Marketing, I managed end-to-end digital campaigns with a focus on SEO, Google Ads, Local Service Ads (LSA), and Google Business Profiles (GBP). My role involved creating strategies to increase local visibility, handling business verification and dispute resolution, and ensuring accounts stayed compliant. I also worked on email automation, lead generation, and reputation management, helping clients improve conversion rates and brand trust. Alongside campaign execution, I collaborated with teams using tools like Slack, Asana, and Google Workspace to deliver measurable results and consistent growth.
- Joseph Media groupLccal Service ads ManagerDIGITAL AND ITAugust 2024 - Today (1 year and 10 months)As LSA Manager at Joseph Media Group, I oversee the full cycle of Local Service Ads (LSA) campaigns for multiple law firms and service-based businesses across the U.S. My work covers account setup, verification, bar-license compliance, bidding strategy, service-area mapping, and dispute resolution. I track performance metrics, monitor conversion rates, and refine campaigns to keep clients competitive in high-demand markets. I also coordinate with internal teams on call tracking, review management, and response time improvements to strengthen ad presence and lead quality. This role allows me to ensure every campaign not only runs smoothly but also delivers measurable growth for our clients.
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Education
- BACHELOR OF SCIENCE IN AVIATION TECHNOLOGYINDIANA AEROSPACE UNIVERSITY2019BACHELOR OF SCIENCE IN