Henar Hontalba García

I help professionals and online businesses optimize their time and improve their customer experiencethrough administrative support, customer service, andsalessupport.

I have experience in virtual assistance, telephone sales, communication management, and operational organization, as well as over 3 years in high-value sales and closing deals, which allows me to understand not only the administrative side of a business but also its impact on conversion and customer relationships.

I can help you with tasks such as:

- Customer service and support via phone, email, or messaging

- Agenda management and appointment coordination

- Lead follow-up and sales processes

- Inbox organization

- Support for online launches and programs

- Email marketing and communications

- Creation of simple designs in Canva

I am characterized by being an **organized, resourceful, and good communicator**, capable of adapting to different tools and work methodologies.

My goal is to facilitate the daily management of your business so you can focus on strategic and growth areas, while ensuring professional and close customer service.

I work with independent professionals, coaches, trainers, and digital businesses seeking reliable and trustworthy support in their daily operations.

Additionally, I offermonthly packagesof support **adapted to the business's needs**, for example:

- Assistance and Support Pack (8 hours/month). Ideal if you need occasional support in customer management, communications, or administrative tasks.

- Assistance and Support Pack (2 hours/day). Designed for professionals seeking day-to-day help with organization, customer service, and operational follow-up.

I would be delighted to learn about your project and assess how I can help you.