Freelancer profile translated to English.
Back to original languageAbout Héloïse
E-commerce Functional Consultant and E-commerce Project Manager
I support companies in defining their needs and managing e-commerce projects:
- Customer needs analysis and detailed specifications writing for e-commerce projects.
- Configuration and customization of e-commerce platforms (Magento, Webflow, Awelty).
- Functional testing and validation of implemented solutions.
- End-user training and post-implementation support.
- Functional audits of platforms
- Workshop and project animation (Steering Committee, Project Committee)
- Scrum or V-cycle methodology
Technical Skills:
- E-commerce platforms: Magento, Webflow, Awelty
- Product optimization: PIM (Akeneo)
- Analysis tools: Google Analytics, Hotjar
- Tracking management tools: JIRA, Confluence, Redmine, Trello
- Complementary tools: Figma, Miro, Google Sheets, Excel
Functional Skills:
- Needs analysis and specifications writing
- Project management and technical team coordination
- User experience (UX) and user interface (UI) optimization
Clients:
- Damart (Magento TMA/TME)
- Almadia (Build: Magento / Hyva / Hyva Checkout)
- Run Green Strasbourg (Build Webflow)
- Atol (Build and TMA/TME: Magento)
- Les Demoiselles de Madame (Awelty TMA/TME)
- Jardiland (TME: Magento)
- Office easy (Build Magento)
- Delifrance (Build: Magento)
- Aelia Duty Free (TMA: Magento)
- Cyril Lignac (Build: Magento)
- ...
Contact me to discuss your e-commerce projects, I would be delighted to work with you.
English
Conversational
French
Native or bilingual
Can work on-site
Lille (up to 15km)
Experience
- Heloise ThibautE-commerce Functional Consultant / E-commerce Project ManagerE-COMMERCEAugust 2021 - Today (4 years and 10 months)Lille, FranceE-commerce functional consultant and e-commerce project manager, I support companies in defining their needs and managing projects:
- Customer needs analysis and detailed specifications writing for e-commerce projects.
- Configuration and customization of e-commerce platforms (Magento, Webflow, Awelty).
- Functional testing and validation of implemented solutions.
- End-user training and post-implementation support.
- Functional audits of platforms
- Workshop and project animation (Steering Committee, Project Committee)
- Scrum or V-cycle methodology
Technical Skills:- E-commerce platforms: Magento, Webflow, Awelty
- Product optimization: PIM (Akeneo)
- Analysis tools: Google Analytics, Hotjar
- Tracking management tools: JIRA, Confluence, Redmine, Trello
- Complementary tools: Figma, Miro, Google Sheets, Excel
Functional Skills:- Needs analysis and specifications writing
- Project management and technical team coordination
- User experience (UX) and user interface (UI) optimization
Clients:Damart(Magento 2) /Almadia(Magento 2 / Hyva / Hyva Checkout) /Run Green Strasbourg(Webflow) /Les Demoiselles de Madame(Awelty) - Agence Dn'DE-commerce Project ManagerDIGITAL AND ITSeptember 2017 - August 2021 (3 years and 11 months)Paris, FranceLocated in Paris, Montpellier, Lille & Nantes, Dn'D is an agency specializing in consulting, design, development, and support for B2C and B2B E-Commerce sites since 2004, for brands in the luxury, retail, industry, or consumer goods sectors.Professional experience:
- Management of Magento eCommerce projects in design and TMA/TME (budget up to €600,000)
- Management of Akeneo PIM projects in TMA/TME
- Analysis of client needs and implementation of adapted solutions
- Briefing and monitoring of technical and creative teams
- Quality control of deliverables and adherence to schedules
- Development of client relationships
Clients:- Atol (Build: complete platform redesign on Magento 2)
- Aelia Duty Free (Magento & Akeneo: TMA and TME / )
- Burton of London (Magento: TMA and TME)
- Délifrance (Build: complete platform redesign on Magento 2)
- Jardiland (Magento checkout evolution)
- Office Easy (Build: complete platform redesign on Magento 2)
- MullenLowe OneDigital Project ManagerDIGITAL AND ITMarch 2016 - July 2016 (4 months)Paris, FranceMy responsibilities as a digital project manager were as follows:
- Client relations and coordination: coordination of global communication actions, client relationship management, writing briefs for creatives and service providers, monitoring graphic production.
- Financial monitoring: management of budgets and client invoicing, participation in budget development.
- Email integration: integration of the weekly internal Citroën newsletter.
Clients: Nespresso (creation of a landing page for a new capsule launch), Allianz (management of email integration), Citroën (management of a dedicated mini-site launch).
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Education
- Digital Communication and CreationISCOM, Lille2014Formation en alternance j'ai pu participer à la création et au développement d'un nouveau concept à Lille : Le restaurant Madame. L'apprentissage théorique et pratique de cette année m'ont permis d'approfondir mes connaissances dans le domaine de la communication numérique afin de bénéficier d'une expertise en terme de stratégie digitale et développement de la marque.