Freelancer profile translated to English.
Back to original languageAbout Héloïse
My name is Héloïse, and my career path is a "treasure map".
From sales to entrepreneurship, from boutique management to a year in Spain, I have forged unwavering autonomy and versatility.
Today, I am putting this energy and my expertise as an Accounting Secretary (professional title 2019) at the service of professionals. Through my "Dossiers et Détente" (D&D) activity, I intervene with a human, rigorous approach and a keen sense of customer service.
🛠️ My areas of expertise:
- Administrative Management: Mail handling, quotes/invoices, proficiency in Pack Office, file organization.
- Accounting Support: Preparation for the accountant, bank reconciliation, payment tracking and customer reminders.
- Organization & Method: Building on my past as a creator and department manager, I structure your processes to boost your efficiency.
🌟 Why collaborate with me?
- Field experience: Having worked in sales and crafts, I understand the concrete realities and urgent needs of entrepreneurs.
- Rigor and Commitment: At the same time, I am a trainer in eco-responsible cleaning (Eco-Dom). This ecological awareness and my attention to detail are reflected in every file I handle.
- Proximity: Based in Bram, I prioritize direct contact and long-term trust.
🤝 My methodology:
- Initial discussion: Audit of your administrative "pain points".
- Implementation: Integration of your tools or proposal of simplified solutions.
- Regular follow-up: I become your right-hand person with transparent communication.
📞 Ready to transform your paperwork into moments of relaxation?
Let's discuss your needs over a coffee or a file!
I would be delighted to help you pave your way to greater efficiency.
French
Native or bilingual
Spanish
Conversational
English
Basic
Can work on-site
Carcassonne (up to 50km), Castelnaudary (up to 50km)
Experience
- Eco-DomEco-responsible Cleaning AdvisorENVIRONMENTALSeptember 2025 - Today (11 months)Carcassonne, France
Contact me for a personalized quote!!
For individuals:- Eco-housing: workshop for learning ecological cleaning;
- Fabri-housing: workshop for making products and Tawashis;
- Quote-housing: personalized diagnosis of your home;
- Train-housing: training for domestic staff.
For professionals:Pro-housing:- Training for eco-responsible cleaning staff;- Duration 3 hours at your company or a dedicated location;- Minimum of 3 people and a maximum of 10 people.Safety-housing:- Training on gestures and postures to adopt during cleaning services;- As well as on hygiene and safety in private homes;- Duration 3 hours at your company or a dedicated location;- Minimum of 3 people and a maximum of 10 people.Smooth-housing:- Demonstration of techniques and personalized corrections;- Duration 2 hours, maximum 5 people.Travel expenses (for businesses):Beyond 40 km around Bram (11150), a supplement of €0.30 per kilometer may be added. - Dossiers & DétenteAdministrative AssistantCONSULTING AND AUDITSSeptember 2025 - Today (11 months)Castelnaudary, FranceWith D&D, I help individuals and businesses organize their paperwork and administrative management.Filing, organization, creation of simple and effective tracking tools: I implement practical solutions that lighten the mind and save time.📂 My services- Sorting and filing documents,- Setting up binders or digital files,- Creating administrative tracking tools (spreadsheets, schedules, reminders),- Occasional support or regular follow-up,- Preparing documents for your accountant.💼 My backgroundWith over 5 years of experience in various environments, I have developed excellent proficiency in office, accounting, and sales tools.These skills allow me to provide effective and personalized solutions, whether for an individual overwhelmed by paperwork or for a professional looking to optimize their organization.
- HygéePermanent Contract / Accounting SecretaryPUBLIC SECTOROctober 2024 - August 2025 (10 months)11000 Carcassonne, France
- Physical and telephone reception,
- Mail management,
- Email management,
- Letter writing with or without mail merge,
- Filing, sorting, and archiving (physical and digital),
- Creation of tracking spreadsheets (HR, Accounts Payable, Accounts Receivable),
- Unpaid invoice reminders,
- Client accounting: invoices, credit notes, and payments,
- HR administrative follow-up (contracts, holidays, sick leave, employee departures),
- Administrative follow-up of applications and initial interviews before hiring interviews,
- Collection of payroll variables,
- Use of: Word, Excel, Ximi, Gmail,
- Work on Mac,
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Education
- Professional title of Accounting Secretary (obtained)ADRAR Carcassonne2020Comptabilité, secrétariat, écrit pro, gestion commerciale, RH, paie (notion) et Bureautique (Word, Excel et Power point).
- Voltaire CertificateADRAR2020Certification en langue française grammaire et orthographe (438 points).