Freelancer profile translated to English.
Back to original languageAbout Hélène
👋 Hello and welcome to my profile!
I'm Hélène, aUX Research & Product Managerbased in Annecy 🏔️.
I help my clients optimize their products through an approach centered on understanding users, their needs, and their motivations.
Key Skills:
💡 Exploratory research and needs identification (discovery)
-> User research (interviews, user tests, surveys, personas, user journeys)
-> UX Audit
-> Design workshops
🚀 Project monitoring (delivery):
-> Writing specifications/user stories, requirements documents
-> Development monitoring
-> Project management
-> Roadmap management
Over my 15 years of experience in consulting and then freelancing, I've had the opportunity to work with large companies (including Criteo, Sanofi, EDF) as well as SMEs and startups in various sectors (sports, e-commerce, health and wellness...).
💬 I can take on one-off assignments or work with you long-term as a member of your team.
Looking forward to connecting with you!
English
Fluent
French
Native or bilingual
Can work on-site
Annecy (up to 10km)
Experience
- Campus CoachProduct ManagerSPORTSNovember 2024 - Today (1 year and 9 months)Annecy, France
- Develop and refine existing features to enhance the user experience on the app
- Conduct in-depth user research to identify opportunities for improvement and specialization
- Collaborate closely with the technical and R&D team to implement innovative and specialized solutions, leveraging the full potential of web and mobile platforms
- Participate in building the Product Roadmap
- Testapic ⎪UserTestingUX ResearcherDIGITAL AND ITJanuary 2022 - August 2024 (2 years and 6 months)Paris, FranceAudit of websites and customer journeys through user testing (subcontracted for Testapic/UserTesting):- Writing test protocols- Conducting moderated interviews- Analyzing user tests (qualitative and quantitative)- Summarizing findings and recommendations- Presenting the analysis to the final clientClients: Adecco, BNP, Bouygues Télécom, Casinos Barrière, DG Consultants, Intersport, REDbySFR,
- ProvenciaIT Project ManagerRETAIL (LARGE RETAILERS)March 2024 - October 2024 (6 months)Annecy-le-Vieux, France- Assisting in the selection of a new tool for property and rental management- Assisting in the implementation of a contract automation tool
Reviews
Marc
Japhy
Reviewed on 3/29/2021
It was a pleasure working with Hélène, and we hope this is the beginning of a long collaboration with Japhy :)
Marc
Japhy
Reviewed on 4/14/2021
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Education
- UI/UX DesignIronhack2020- Design Thinking et Agile methodologies - UX research (quantitative & qualitative) - Persona, journeymap - Wireframing - Prototyping - Testings (usability, desirability, A/B...) - Design System
- Master in Management (Business School)Audencia2010Audit & Controlling, Business administration, Project management
Certifications
- Remote User TestingTestapic2022