About Hélène
Your Challenges
Activities targeted by the training
French
Native or bilingual
English
Conversational
Experience
- TALENTDigital Learning ManagerEDUCATION AND E-LEARNINGMarch 2023 - December 2024 (1 year and 9 months)Marseille, FranceVarious missions each month. Since May, I have been working on improving the effectiveness of internal/external training to be created or updated, and on writing training programs for different objectives: workplace effectiveness, quality of life at work and well-being, management, succeeding in life and one's career.Team support, operational project management, co-design of an internal onboarding program, co-design of a 360 video experience for chambermaids to develop their quality control skills, preparation and successful completion of the QUALIOPI surveillance audit, support for the renewal audit, research for process improvement, dashboards, and productivity.Certified disability referent and in charge of disability policy.
- Indépendant - Formations EfficacesTrainer-Consultant for Training Effectiveness and DigitalizationEDUCATION AND E-LEARNINGMarch 2022 - Today (4 years and 3 months)Hautefort, FranceI maximize the impact of your training so you achieve your goals and learners fulfill their potential.- Custom training design (including tutoring)- Test-audits – quality assurance of your training- Support for your teams to improve the impact of your training.They trusted me for my work and connections:- SIRIUS Group (subcontracted QUALIOPI audits)- Talent Mobile Solutions (pedagogical and empathy testing, process, pedagogical team follow-up, interface with major clients, preparation and evaluation of training effectiveness)- Elise Levron (digitalization of training and commercial positioning, recommendations to increase program attractiveness)- Séverine (awareness video on a specific hairdressing technique)- Verticale Culture (review of evidence for Qualiopi file)- Les 2 Rives (curation of professional content, production of a module and integration into Moodle)- TASQ-OM (referral for digitalization of their HSE training)- IP2A (referral to be a trainer-consultant in CFA - apprenticeship training centers)
- EdumiamDLM / Pedagogical ManagerEDUCATION AND E-LEARNINGJanuary 2021 - December 2021 (11 months)24390 Hautefort, FranceBecause they spend 8 hours or more with our children, I contribute to professionalizing early childhood professionals and moving away from the image they may have had of school. Blended learning training.Main missions:- Multichannel synchronous and asynchronous learner tutoring covering all 6 tutoring functions: content, administration, self-organization, motivation, evaluation, technique. 1000 continuous learners from a multitude of clients. Tracking of tickets assigned to other team members.- Creation of training content (text, visuals) and correction of published training.- Creation of an FAQ that became an interactive help guide.- Monitoring pedagogy, technopedagogy, gamification, and our training topics.- Satisfaction calls at the end of the course, post-satisfaction survey. Occasional missions:- Preparation for QUALIOPI RNQ (achieved in 06/2021).- Improvement and creation of internal processes on the aforementioned topics.- Creation and publication of communications in the LXP for learners.- Testing: empathy testing for 2 personas and functional and pedagogical testing.- Consultation: technical feasibility of software/application interoperability, tools, disability, digital law (GDPR and copyright).- First draft of communication ideas: newsletter, learner messages, support for learner managers, Facebook advertising, and landing page.- Technical support for learners during virtual classes led by expert facilitators.
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Education
- Digital Learning Manager, TrainingLe Bahut2020Digital Learning Manager, Formation
- POEC e-trainer-designer, E-trainerEVOCIME2019POEC eformateur-concepteur, E-formateur