About Hélène
French
Native or bilingual
English
Fluent
Spanish
Basic
Experience
- Renaud-BrayWeb IT Team LeadRETAIL (SMALL BUSINESS)January 2023 - January 2026 (3 years)Montreal, QC, CanadaResponsible for customer experience and technical web projectsSupport (demo) / advice / solutions for clients on the DI platformMain technical support - crisis communicationImplementation and monitoring of client projects: Major international accounts - average project budgets = +$20,000Management of priorities and production scheduleSupport for the integration team on the platform as needed
- Dialog InsightCustomer Experience and Technical Web Projects ManagerTECHMay 2018 - December 2022 (4 years and 7 months)Montreal, QC, CanadaSupport (demo) / advice / solutions for clients on the DI platformMain technical support - crisis communicationImplementation and monitoring of client projects:Major international accounts - average project budgets = +$20,000Management of priorities and production scheduleSupport for the integration team on the platform as needed
- CombustibleProject Manager - Web DesignerOctober 2015 - May 2018 (2 years and 7 months)Montreal, QC, CanadaManaged the production of websites (B2B / B2C / E-commerce) for SMEs: Average project budgets = +$6,000Creation and design of websites using the WordPress CMS and graphic chartersManagement of the production calendar and the schedule of 5 integratorsGuided clients through project stages
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Education
- MASTER 2INSEEC PARIS2011MASTER 2
- MASTER 1IDRAC NANTES2009MASTER 1