Freelancer profile translated to English.
Back to original languageAbout Hélène
A graduate in training engineering with over 10 years of experience in the training sector (both as a training provider and within companies), it was natural for me to move into change management consulting about ten years ago.
The diversity of my assignments and the sectors in which I have worked allows me to gain necessary perspective while sharpening my curiosity.
Both highly structured and creative, I enjoy creating concise and accessible materials for all audiences.
My interpersonal skills allow me to adapt easily to different projects, contexts, and audiences.
User experience is at the heart of my thinking when developing support systems to ensure the success of the projects entrusted to me and to foster user buy-in.
Autonomous and conscientious, I appreciate collaborating in an environment of mutual trust.
Deliverables are always delivered on time.
My anticipation and a systemic approach to my subjects ensure that I am never caught off guard by the blind spots of a project.
Do not hesitate to contact me to discuss your needs 🙂
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Leroy MerlinChange Management Project ManagerRETAIL (SMALL BUSINESS)March 2020 - Today (6 years and 3 months)Lille, France-> Support for the deployment of the following projects:
- New in-store partnership concept
- Competitor price tracking tool
- Customer order tracking management solution via the Internet Customer Relations platform
- Product referencing solution for Central Purchasing employees and suppliers
-> My achievements:- Facilitation of project bodies (Steering Committees, Project Committees...)
- Analysis of current processes and definition of the target, taking into account the company's transformation objectives
- Analysis of business impacts (OMOC method)
- Drafting of deployment strategies
- Development of user deployment support plans
- Definition and management of the deployment plan implementation:
- Communication plan- Training plan- Design and production of educational materials (blended learning)- User training- Project feedback - NextooAMOA Project Manager / Change Management SupportApril 2019 - March 2020 (11 months)From scoping your needs and choosing solutions, through redefining your business processes, I support you in the success of your functional, organizational, and IT projects, integrating the associated change management plan. > Imprimerie Nationale > Auchan Retail International
- Groupe Cofidis ParticipationsTraining & Support Domain ManagerNovember 2016 - April 2019 (2 years and 5 months)Villeneuve-d'Ascq, FranceManager of Monabanq's annual training plan (2018: Budget: €350K / hours: 6450 / trainees: 1250) Responsible for the design and management of the onboarding process transformation (blended learning) - Cofidis Hierarchical and transversal management within a team of 30 people (training assistants / designers - trainers / project managers) on the following topics:- Operational deployment of the Learning Management System (LMS) - Cofidis Participations Group- Support for skills development in project management for Training Department employees - Cofidis Participations Group- Uniting the team around project management principles, at individual and collective levels- Developing team cohesion and collaborative work- Generalizing facilitating methods and tools- Defining a continuous improvement approach within the Training Department- Implementing an evaluation and continuous improvement system for customer satisfaction and the training environment (logistics, administration, customer service)- Support for the appropriation of professional training reform PMO - centralization of project management for internal clients (Cofidis / Créatis / Monabanq / Synergie) for the purpose of rationalization and harmonization in project management practices, particularly on the following projects:- Design and management of the new employee sponsorship program - Cofidis Participations Group- Design and deployment of a digital acculturation program - Cofidis & Créatis- Creation of a community of occasional trainers - Cofidis Participations Group- Training support for the Monabanq brand: launch of a mortgage credit offer - Monabanq- Management of regulatory training obligations - Monabanq
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Education
- Master in Training Engineering, Study of Human SciencesUniversité Paris 1 Panthéon-Sorbonne2009Master Ingénierie de Formation, Étude des sciences humaines
- Management track, Human Resources DevelopmentCofidis Participations2018Parcours managérial, Développement des ressources humaines