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Héléna ZerathHZ

Héléna Zerath

Management Assistant & Quality Manager

€400/day
Auxerre, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Héléna

Coming from a scientific background focused on Bioinformatics, I completed my studies by specializing in Quality Management and Systems in general. I have 10 years of experience in this field, combined with a position as an Administrative Assistant, allowing me to have a broad perspective on business management.
I have been a freelancer for 2 years, and have maintained this openness, enjoying opening new doors and consolidating old ones. I develop and update websites, assist Judicial Representatives, and leisure SMEs. On a personal level, I cook a lot and trade a bit on financial markets in my spare time.
What makes us different often lies in the details, I appreciate what is well done: punctual, well-formatted, error-free, and compliant with expectations. To achieve this, I need precise information to provide a complete service.
By default, always smiling and positive, there is a solution to everything. And when asked if a service will be ready, I reply that I will do what it takes.
Feel free to browse my profile, you will surely see between the lines skills that might interest you.
So, I am Héléna, at your disposal to chat.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Martin Brower France
    Quality Manager MB France & ISO 9001 - 14001 - 50001 - 45001 - FSSC22000 Coordinator
    December 2018 - October 2022 (3 years and 10 months)
    Fleury-Mérogis, France
    The company has 9 logistics platforms in France, as well as the headquarters. 4 Platforms and the headquarters were under my responsibility (processes, audits, non-conformities, site management reviews), and as Head of Management Systems, I ensured the compliance of elements transmitted by my colleague on other sites, and coordinated the organization of Integrated Audits, across all sites.
  • MCI-COURSES@DOM
    Quality & Environment Manager - Management Assistant - Transversal Support Functions
    January 2014 - November 2018 (4 years and 10 months)
    Morangis, France
    Taken back full-time by the company MCI-Courses@dom:
    - Quality and Environment Manager ISO 9001-14001 v2015 and CO2 Charter,
    - Preparation of Operational Management meetings,
    - Tenders and key account customer indicators,
    - Development of key account framework agreements,
    - Secretary of the Social and Economic Committee (CHSCT),
    - Regulatory monitoring,
    - Fleet/conservation insurance for 120 vehicles, professional liability, building, medical liability,
    - Vehicle claims, fines, disputes, store damage, customer service,
    - Purchases, subcontracting,
    - Invoicing, injunctions,
    - Project management,
    - Waste management,
    - Administrative support for DREAL, prefectures, vehicle purchases/sales
  • Jep-Translyne-MCI
    Administrative Manager
    January 2013 - January 2014 (1 year)
    Morangis, France
    Part-time across the 3 structures, located on the same site:
    Quality Manager ISO 9001-14001 Insurance, Subcontracting, Vehicle Fleet, Maintenance, Claims & Disputes, Legal

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Education

  • Master of Management
    UVSQ University of Versailles Saint-Quentin-en-Yvelines
    2008
    Master 2, Management, Qualité, Conduite d'Affaires
  • Management
    Georgetown University
    2007
    Management

Skill set

Categories