Freelancer profile translated to English.
Back to original languageAbout Helena
Passionate about discovering new ERP/CRM systems and solving problems through process improvement and precise metrics.
• Started as a technical project manager for the ECB trading system - self-study of the
system, parameter configuration, creation of use cases for beta-testing, preparation of the
adaptation plan.
• Worked on the migration of Amazon's CRM to Salesforce, including process improvement,
specification of custom features and database cleaning at the
EU level.
• Creation of quality audit processes, including SQL queries and reports, data analysis of
existing practices – resulting in a 25% increase in efficiency.
• Several years of experience as an Excel formatter and product/manufacturer researcher.
• Recent freelance projects include: product descriptions with search-friendly keywords,
research and testing of tools for simplifying various processes (automation of posts on
social networks, solutions for updating shared documents...).
To summarize, I quickly orient myself in several technical environments to highlight the business side and find personalized solutions through very clear communication.
English
Native or bilingual
Slovak
Native or bilingual
Spanish
Basic
German
Basic
Can work on-site
Rennes (up to 10km)
Experience
- Auto-entrepreneurProject Manager, Business Analyst, Product OwnerDIGITAL AND ITDecember 2019 - Today (6 years and 6 months)- Functional specification workshops, implementation of Saas solutions- User stories, tests, process mapping, coordination of multi-disciplinary teams- Project management, business analysis, process and document improvement- Creation of schedules, MOA, specifications, budget review, data auditFreelance Experiences:Customer Success Manager @ BDRai (10/2022 - present)Project Manager of Enterprise Systems @ Confidential Agreement (10/22 - present)Project Manager, Product Owner, Business Analyst @ Evoqia (06/21- 09/22)Achievements: • prevention of losses €12k/month • delivery of 4 CRMs in // with€80k budgets • 2h/person productivity increase • supply chain creationhttps://www.linkedin.com/in/hsefcovicova/
- AmazonSenior Lead Sourcing & Product ManagementE-COMMERCENovember 2016 - December 2019 (3 years and 1 month)Bratislava, Slovakia• Worked on the migration of Amazon's CRM to Salesforce, including process improvement,specification of custom features and database cleaning at theEU level.• Creation of quality audit processes, including SQL queries and reports, data analysis ofexisting practices – resulting in a 25% increase in efficiency.• Excel formatter and product/manufacturer researcher.
- Central Securities DepositoryTarget-2-Securities Project ManagerBANKING AND INSURANCEFebruary 2016 - October 2016 (9 months)Bratislava, Slovakia• Technical project manager for the European Central Bank trading system (T2S) - self-study of the system, parameter configuration, creation of use cases for beta-testing, preparation of the adaptation plan.• Participation in the meetings of the ECB technical groups to present the progress of the implementation of T2S at the national level.• All technical deliverables were successfully completed, which allowed Slovakia to participate in the securities market at the EU level.
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Education
- Master of Electronic Business TechnologiesUniversity of Ottawa2015• CRM/ERP system management & implementation, cyber security, network integration, web architecture, m-commerce/ads, business process transformation • CGPA 9 ~87% grade average • Final research: “Guiding Principles for Enterprise ‘Bring Your Own Device’ initiatives” - highest grade, A+
Certifications
- Excel TrainerAmazon2016