Helena Leitner

Trained Educator & KDP Author | Content Creation & Didactics.

As a trained educator and versatile expert, I support you in conceptualizing high-quality children's media and in creating sound and expert content. (Cookbooks, etiquette guides, service staff guides, ...)

My focus is on the target-group-specific and didactic preparation of content that convinces both in the educational sector and in the digital content world.

My key areas at a glance:

Children's Books & Amazon KDP: I independently conceptualize, design, and publish activity, puzzle, and ABC coloring books. I ensure a perfect balance between fun and educational added value. Didactics & E-Learning: Through my many years of experience as a vocational school teacher, I develop modern training materials, learning media, and conceptual content for educational systems.

Expert Content (Food & Travel): As a master of service, trained chef, and former travel agency branch manager, I create absolutely authentic, professionally sound content for you around gastronomy, culinary arts, and tourism. I combine creative content creation with structured, timely implementation. Let's make your next book project or your digital learning content a success together. I look forward to your message for a non-binding initial consultation!

Master Craftsman Certificate in Service / Training as a Chef and Hotel Secretary

Assistant Food & Beverage Manager

Teacher Training and Pedagogical Training

Vocational School Teacher in Gastronomy for Restaurant Management

Vocational School Teacher for Restaurant Management & Gastronomy Expert - Emma Hellenstainer State Vocational School, South Tyrol | September 2012 – Present. In my long-standing role as a vocational school teacher, I combine in-depth practical experience from top gastronomy with modern didactics. I am responsible for training aspiring professionals with subsequent examinations and design curricula and training content that is at the forefront of the industry. Pedagogical Core Competencies: Conception, structuring, and delivery of practice-oriented lessons and modern e-learning modules in the field of restaurant management. Sound Professional Practice: Teaching of high-end service standards, wine knowledge, menu planning, and guest communication.

Leadership & Organization: Coordination of training processes, examination administration, and close collaboration with companies in the hotel and gastronomy sector. My Professional Foundation & Qualifications:

Master Craftsman Certificate in Service: Highest craft and business management qualification in the hospitality industry. Dual Training: Solid foundation as a trained chef and hotel secretary – I understand both the processes in the kitchen and in front office and administration. Management Experience: Practical expertise as Assistant Food & Beverage (F&B) Manager (managing procurement, costing, quality management, and personnel planning). Certified Educator: Completed teacher training and comprehensive pedagogical education for target-group-oriented and brain-compatible knowledge transfer.

Training as a Travel Agent

Responsibility and management of travel agency employees as Branch Manager.

Branch Manager / Travel Agent Rauch Travel Agency | October 2003 – May 2012

In nearly a decade of tourism management, I was responsible for the operational and strategic management of a travel agency branch. This role was characterized by budget responsibility, staff management, and in-depth industry and destination knowledge. Leadership & Responsibility: Independent management of the branch, including leading, motivating, and developing the entire team, onboarding new employees in the branches. Customer & Partner Management: Professional advice to discerning private and business clients, negotiation with tour operators, and solution-oriented complaint management. Process & Quality Optimization: Structuring internal workflows, ensuring high service standards, and successfully achieving sales and revenue targets. My Professional Foundation & Qualifications: Trained Travel Agent: In-depth expertise in global tourism structures, booking systems, tariff systems, and legal frameworks in travel law. Cross-Industry Interface: Perfect basis for creating travel content, destination guides, and tourism training materials through years of practical experience at the customer interface.