About Heiko
German
Native or bilingual
English
Fluent
Spanish
Basic
French
Basic
Experience
- Handpanladen (Kundenprojekt)Klaviyo Lifecycle Marketing & Shopify Optimization (Freelance)E-COMMERCEOctober 2025 - Today (8 months)Köln, GermanyHandpanladen — Klaviyo Lifecycle Marketing & Shopify Optimization (01/2026–Present)For Handpanladen, I am building a conversion-focused Klaviyo system on a Shopify basis that recovers revenue from existing traffic and makes the brand scalable in the long term. This includes segmentation (e.g., Engaged, VIP, High-Intent), lead capture (popup/flyout + embedded forms), and the core flows: Welcome Flow (incl. unique coupons), Checkout/Cart/Browse Abandonment (with sensible trigger filters and value splits), and Post-Purchase (New vs. Repeat). My focus is on clean QA (tests, links, coupon logic), measurable structure (UTM logic/reporting mindset), and an implementation that can be delegated later – so the system runs without constant "handholding".
- Freelance / SelbstständigHolistic Online Marketing Manager (Freelancer)DIGITAL AND ITJanuary 2019 - Today (7 years and 5 months)Köln, GermanyFreelancer — Online Marketing Manager (2019–Present)As a freelancer, I have worked with a variety of clients and agencies – with a focus on social media management, community management, and (performance-oriented) campaign execution. I was involved both strategically (positioning, content systems, campaign logic) and operationally (editorial planning, creatives, copy, publishing, reporting). Projects included brands/organizations such as VWR, Bundeswehr, Renault Retail Group, and Williams Racing. I bring structure to marketing processes to make teams faster: clear priorities, repeatable formats, clean handoffs, and measurable goals – without losing the human factor (community & trust).
- IKARUS Sports & Lifestyle GmbHFounder & CEOE-COMMERCEJanuary 2019 - December 2024 (5 years and 11 months)Köln, GermanyIKARUS Sports & Lifestyle GmbH — Founder & CEO (2019–2024)I built IKARUS as a D2C/yoga apparel brand and had overall responsibility – from product idea and design through production to sales and growth. This included managing the online shop, logistics/fulfillment processes, and planning and implementing marketing and sales measures along the entire customer journey. In this role, I didn't just "do marketing," but understood how all the gears of an e-commerce business interlock: product/market fit, positioning, shop experience, service, operations, and scalability. The result is a pragmatic view of conversion levers and systems that can be delegated later – instead of constant improvisation.
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