About Heike
German
Native or bilingual
English
Conversational
Italian
Basic
Experience
- Office Solutions | Effizient. Flexibel. Auf Zeit.Full-time Self-EmploymentOctober 2025 - Today (10 months)Oberursel, HE, GermanyI provide flexible support to companies with administrative, organizational, and project-related tasks. With over 30 years of experience and digital competence, I ensure smooth operations and clear structures.The daily rate is for orientation – I individually agree on the fee depending on the project scope and requirements (hourly, daily, or flat rate).
- Merck Performance Materials GmbHExecutive AssistantCHEMICALApril 2018 - April 2025 (7 years)Wiesbaden, Germany• Introduction of a site-wide SAP-based training system including system maintenance. Co-development and implementation of optimization measures, creation of training evaluations, and consultation and support for department heads.• Coordination and administration of the site, including planning catering, organizing company English courses, and conceptualizing and creating guidelines, instructions, and checklists for optimizing workflows.• HR topics: SAP time data management, support with new hires/departures, organization and management of work clothing, supervision of working students, and internal coordination of occupational integration management with external service providers.• Comprehensive representation of the CEO's and site manager's assistants.• Order and invoice processing in SAP: placing orders, checking and processing invoices, ensuring efficient procurement processes (Procure-to-Pay), and collaborating with internal departments and suppliers.• Development, support, and continuous maintenance of the site's intranet page, including the creation and updating of content for internal communication to ensure a user-friendly and informative platform.• Creation of PowerPoint presentations for site communication via virtual dashboards, including content preparation and visual design for optimal presentation of data and information.• Health partner: interface between employees, managers, and occupational health management. Communication of offers and project work for implementing measures with site management and the company medical department.
- Conteam GmbH & Co. KGAssistant to the ManagementDecember 2013 - August 2017 (3 years and 8 months)55 Mainz, Germany• Support in organizing and processing business processes, including contract management and authorization of transfers.• Ensuring the confidentiality of sensitive information and documents.• Efficiently organizing office workflows and ensuring a smooth working environment.• Supporting management in establishing a new location (Conteam Wien GmbH): communication and coordination of all activities with authorities, banks, lawyers, and tax advisors on corporate and personal matters of the CEO for his activities at the new location.• Project work/management: new customer acquisition, organization of social events, self-marketing projects, research work.• General assistant and secretarial tasks: e.g., appointment coordination, correspondence in German/English, creation/preparation of management presentations, travel planning.• Data maintenance and knowledge transfer for CRM software.• Accounting: including creation of reports, invoice verification, cash management.
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Education
- Orientation PhaseOrientierungsphase
- Planning and Preparation for Self-Employment in Retail2003Planung und Vorbereitung der Selbstständigkeit im Einzelhandel