About Heigo
English
Native or bilingual
Estonian
Native or bilingual
Experience
- DigikolleegFounderDIGITAL AND ITJanuary 2026 - Today (7 months)Building AI automation solutions for Estonian SMBs — law firms, accounting companies, and wholesale distributors.
- SkySelect,Senior Product ManagerAVIATION AND AEROSPACENovember 2020 - February 2025 (4 years and 3 months)Tallinn, EstoniaLed product development for supplier experience and engagement in a B2B aviation marketplace connecting airlines, MROs, and vendors. Transformed platform engagement through automated inventory matching, strategic integrations, and agile methodology implementation, taking complete vertical responsibility for the supplier-side product strategy and execution.
- Built a data normalisation engine to solve the catalogue chaos problem. The system supported supplier-specific file uploads and emails, standardizing messy inventory feeds into a unified data model.
- Built "Open Actions" operations dashboard that reduced manual triage time by ~30% by giving internal and buyer teams real-time visibility into sourcing and order exceptions.
- Developed and led a supplier engagement strategy that onboarded 200+ suppliers to an automated inventory matching system, generating 20% of all platform quotes.
- Built an automated inventory matching and notification system that made ERP integrations viable - suppliers received targeted invitations for parts they actually had, which drove 4 ERP vendors (Quantum, Rotabull, AvSight, Ambry Hill) to build integrations with the SkySelect platform.
- Designed and built "Supplier Scorecard" that used performance data to create incentive loops. Better scores meant quicker quote invitations, which drove suppliers to improve integration quality and speed.
- Interviewed 30+ suppliers, airlines and MROs to shape the roadmap for critical operations tooling features.
- Moved team from fixed sprints to Kanban, cutting time-to-market for urgent features.
- Collaborated with the engineering team to translate complex aviation business rules into technical specifications.
- Managed conflicting priorities across 4+ departments (implementation, customer success, operations, sales) to align on roadmap decisions and company objectives.
- Designed and delivered agile workshops for 60+ employees across operations and commercial teams.
- Tele2Product ManagerTELECOMMUNICATIONSFebruary 2019 - November 2020 (1 year and 9 months)Tallinn, EstoniaLed digital transformation initiatives at Tele2, orchestrating migration to new CMS and eShop platforms while embedding agile methodologies across content, design, and development workflows. Drove eCommerce growth through data-driven optimisation, implementing analytics-based decision frameworks and user experience research that significantly enhanced conversion metrics.
- Launched consumer-facing eShop 2 months ahead of schedule during COVID-19 demand surge.
- Improved conversion rates by ~10% through A/B testing and UX improvements based on customer research.
- Ran user experience studies with customers to design eShop and CMS based on actual user behavior.
- Ran requirements workshops with marketing, design and compliance teams to unify conflicting stakeholder needs.
- Worked with legal to implement GDPR (cookie consent, data retention, customer deletion rights).
- Mentored product, development, design and marketing teams on Agile principles.
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Education
- ISO/IEC 42001 AIMS Lead ImplementerEttevõtluskeskus, PECB2025ISO/IEC 42001 AIMS Lead Implementer
- EntrepreneurshipMainor Business School2025Entrepreneurship