Freelancer profile translated to English.

Description

Do you spend more time fighting with paperwork, spreadsheets, and your inbox than growing your business? I can help.

I'm Héctor, a professional with over 12 years of experience in administrative support, managing the back-office of high-level companies (automotive, banking, legal sector) and currently working as an interim in Public Administration.

I bring to your business the rigor, seriousness, punctuality, and strict confidentiality demanded by the public sector, applied to your daily operations so you can focus on what truly matters.

How can I help lighten your workload?

Impeccable Excel and Word Management:Precise data entry, database updates, invoice processing, budget preparation, and document formatting.

Email Management and Customer Service:I'll filter your inbox, answer frequently asked questions, and attend to your clients or suppliers with the utmost courtesy and problem-solving skills.

Document Organization:Classification, incident tracking, and file management (extensive experience in the legal and real estate sectors).

Accustomed to working under pressure and results-oriented. Delegate to me the administrative tasks that steal your time and energy.

Write to me without obligation, and let's start organizing your business today.

Industry field of expertise

Languages

Spanish
Native or bilingual

Workplace preferences

Can work on-site

Cuenca (up to 50km)

Talleres Garrido ・ Automoción
Technical Advisor
AUTOMOBILE
May 2024 - September 2025 (1 year and 4 months)
Cuenca, Spain
• - Warranty Processing: WPAs, budget preparation, sensitive case management with zone delegates, invoicing, appeals, material returns, bulletin management, KPIs, campaign application, maintenance agreements and their execution, lead management... Preparation, monitoring, and execution of budgets.
Autoprima SAU
After-Sales Service Advisor
February 2019 - April 2025 (6 years and 2 months)
• - Customer Service.
• - Telephone Support.
• - Coordinate, monitor, and execute mechanical repairs.
• - Coordinate, monitor, and execute repairs for the Body and Paint Department.
• - Customer and/or vehicle transportation and pickup.
• - Warranty Processing. Preparation, monitoring, and execution of budgets.
UNION DE GESTION HIPOTECARIA S.L.
Coordinator
April 2016 - December 2017 (1 year and 8 months)
• - Daily work organization.
• - Daily and weekly route planning.
• - Incident management.
• - Weekly and monthly reporting.
• - Budget and expense control.
• - Monitoring of relevant operations.
• - Monitoring of weekly incidents and achievement of individual and team objectives.
• - Deviation control.
• - Audits. Daily operations alongside the rest of the team as support and campaign direction.