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Hayley BrownHB

Hayley Brown

Virtual Assistant

€300/day
Glasgow, GB
3-7 years

Average response time: 1 hour

About Hayley

As a high-energy and organized individual, I am confident in my ability to perform in the role of Personal/Virtual Assistant. I have between 6-8 years experiences in Administrative roles, the majority of them having requirements to provide business support to senior colleagues, directors, and CEO's. My responsibilities included, but were not limited to, database management, assisting with recruitment processes, diary management, travel planning and booking, email management, vetting processes, and minute taking.
As a Personal Assistant, I strive to provide accurate work, good communication, and an error-free service. I know how valuable a Personal Assistant can be to an Executive who has bigger fish to fry than scheduling a meeting or managing their E-Mails. The most enjoyable part about being a Personal Assistant is the scheduling. While it can be mind-boggling at times, I have always found scheduling to be rather fun.
  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Brown's PA Services
    Virtual Assistant
    E-COMMERCE
    February 2023 - Today (3 years and 3 months)
    Glasgow, United Kingdom
    ADMIN:
    - Email Management
    - Diary Management/Scheduling
    - Travel/Accommodation Planning
    - Proofreading
    - Audio Transcription
    - Document Creation/Management
    - Online Research
    - Staff Management/Support
    - Recruitment Support
    - CRM Management
    - Database Management

    FINANCE:
    - SAGE 50
    - Timesheet Management
    - Invoicing/Purchase Ordering

    CUSTOMER SERVICE:
    - Live Chat
    - Customer Support
    - Booking Management
    - Rapport Building


    Administrative Assistance Virtual Assistant Executive Assistant
  • PeoplePerHour
    Virtual Assistant
    E-COMMERCE
    March 2020 - November 2020 (9 months)
    Glasgow, United Kingdom
  • Barchester Healthcare
    Administrator/Receptionist
    HEALTH AND WELLNESS
    August 2019 - December 2019 (4 months)
    Entering carers hours worked into timesheets and database. Managing payroll/Sage 50, Taking enquiries for new/prospective clients. Contacting applicants for roles. Filing. Archiving. Answering telephone/email queries. Completing admission and discharge paperwork. Assisting with recruitment and interview processes.
    administrative support Recruitment CRM Sage

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Certifications

  • Business Administration Level 2 NVQ Diploma
    City & Guilds
    2016
  • Business Administration Level 3 NVQ Certificate
    City & Guilds
    2017

Skill set (38)

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