Haya Behillil

I was a virtual assistant for a concierge service, I handled customer relations and client management, email management, calls, appointment scheduling, maintenance...

I was responsible for answering the phone, carrying out administrative tasks, creating communication materials for internal and external information, for meetings, and events. I communicated a lot with different types of people.

I did replacement work with the Pénélope agency, at the Enedis company as a receptionist. My tasks included welcoming sponsors and clients, handling administrative paperwork, managing emails, appointments, calls, equipment, and meetings.