About Hatem
Trilingual professional (English C1, French, Arabic) with a background in Psychology and Graphic Design. I offer a unique blend of analytical thinking, advanced communication, and visual precision. Experienced in high-volume customer relations, digital content creation, and professional documentation. Committed to delivering high-quality, accurate data and creative solutions for global projects.
English
Native or bilingual
French
Fluent
Italian
Basic
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- DecolumCUSTOMER EXPERIENCE & VISUAL COMMUNICATION ASSOCIATESeptember 2023 - Today (2 years and 11 months)Assisted clients in a professional, customer-focused manner to understand needs and expectations Maintained clear and polite communication with customers throughout all service stages
- Lemet ZmenWAITERJuly 2021 - September 2022 (1 year and 2 months)Delivered premium customer service in a refined, traditional dining setting Presented traditional Algerian dishes with clear explanation and cultural awareness
- Panoramic SkyWAITERDecember 2020 - July 2021 (7 months)Handled guest concerns and requests calmly and professionally Maintained strict hygiene, safety, and service standards
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Education
- Psychology ofworkUniversity of setif2022Psychology ofwork
- Baccalaureate in Foreign LanguagesIbn rachik high school2018Baccalaureate in Foreign Languages