Freelancer profile translated to English.
Back to original languageAbout Hassen
I have extensive practical experience in Agile Transformation & Scaling (Scrum, Kanban, SAFe).
Furthermore, I am passionate about empowering organizations to continuously develop valuable products. This is achieved by focusing on customer value, increasing team effectiveness, and responding to a constantly changing environment.
My strengths include the ability to quickly grasp complex issues, take responsibility, and persistently solve upcoming challenges.
German
Native or bilingual
English
Fluent
Can work on-site
Mainz (up to 50km), Wiesbaden (up to 50km), Frankfurt am Main (up to 50km)
Experience
- BundesdruckereiScrum MasterPUBLIC SAFETYSeptember 2022 - February 2025 (2 years and 5 months)Berlin, GermanyThe goal of this project was to replace the existing service desk by integrating Atlassian Jira Service Management. The most important functions of the previous service desk were adopted and tailored to specific requirements. Another central aspect was the migration of master data from the existing service desk into the ITSM.My responsibilities included:
- Setting up and continuously supporting the technical development team
- Applying knowledge and practical experience with various agile frameworks (e.g., Scrum, Kanban, Safe Scrum, Nexus, LeSS)
- Coaching and mentoring team members to develop their skills
- Effectively combining agile and classic development methods
- Applying agile principles for continuous improvement of projects
- Conducting agile ceremonies (e.g., sprint planning, daily stand-ups, reviews, retrospectives)
- Adapting agile processes to specific needs and constraints
- Fostering collaboration, self-organization, and continuous learning
- Identifying and resolving team problems and conflicts
- Identifying, collecting, and analyzing requirements (e.g., stakeholder interviews, user stories, use cases)
- Creating and maintaining comprehensive requirement documentation
- Prioritizing and assigning requirements based on business value and complexity
- Communicating and coordinating requirements with stakeholders and development teams
- Applying requirement analysis techniques (e.g., use case analysis, personas) to optimize requirements
- VTG Rail EuropeScrum MasterTRANSPORTATIONAugust 2021 - August 2022 (1 year)Hamburg, GermanyThe goal of this project was the further development of the company platform traigo.com. The aim was to make access to rail freight transport offers as easy as possible. traigo.com combines various market strengths and offers customers, partners, and suppliers cross-functional digital products.My responsibilities included:
- Assuming the role of "Scrum Master" for two development teams in software projects for the traigo.com platform, focusing on team performance
- Introducing, teaching, and verifying compliance with agile methods and techniques, as well as their further development
- Coaching the Scrum teams on agility, self-management, accountability, and agile mindset (developing the teams and overcoming challenges)
- Organizing and monitoring the efficient and high-quality execution of development tasks through reviews and analyses (e.g., velocity and capacity in sprints)
- Ensuring quality standards and deadlines for product increments to be delivered
- Efficiently organizing and moderating Scrum events
- Identifying and removing impediments within the teams or at interfaces
- Promoting transparent communication and ensuring interdisciplinary knowledge transfer
- Atlas ElektronikScrum MasterDEFENSE AND MILITARYApril 2020 - July 2021 (1 year and 3 months)Bremen, GermanyThe goal of this project is the new development of an application used for underwater and surface naval forces.My responsibilities included:
- Organizing, moderating, and conducting Scrum training workshops
- Teaching Scrum & Kanban techniques, agile development practices, and agile product development
- Moderating workshops and meetings, as well as proactively identifying, discussing, and resolving conflicts
- Supporting two cross-functional teams with agile methods and tools, and continuously improving the teams daily
- Setting up and continuously improving agile processes at the management and organizational level
- Resolving impediments at the team and organizational level
- Conducting coaching and knowledge transfer for the "Scrum Product Owner" role
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Certifications
- Certified Jira AdministratorSeibert Solutions GmbH2025
- Certified SAFe® 4 Advanced Scrum Masterappoxon GmbH2018