Freelancer profile translated to English.

Description

My name is [Your First Name/Last Name]. If I am in front of you, it is to share my passion for customer relations and to show you what I can bring to your company. A native French speaker, I have always been convinced that communication is not limited to stringing words together. It's above all about creating a bond, showing empathy, and building trust. For the past four years, I have worked in the demanding and international environment of the multinational Concentrix. This experience has been a real springboard. It allowed me to master customer management in English perfectly, adapt to very diverse cultures, and solve complex problems under pressure. Working for a world leader has instilled in me iron discipline, attention to detail, and a strong results-oriented culture. My role is not limited to answering calls or emails. My goal is to turn a frustrated customer into a loyal brand ambassador. Today, I want to put my 4 years of expertise, my bilingual skills, and my energy at the service of your team. I am ready to take on new challenges and actively contribute to your success. Thank you for listening and for your trust."

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Concentrix,
Telecommunications Agent
E-COMMERCE
May 2023 - Today (3 years and 1 month)
Egypt
My name is Hassan Abdallah. If I am in front of you, it is to share my passion for customer relations and to show you what I can bring to your company. A native French speaker, I have always been convinced that communication is not limited to stringing words together. It's above all about creating a bond, showing empathy, and building trust. For the past four years, I have worked in the demanding and international environment of the multinational Concentrix. This experience has been a real springboard. It allowed me to master customer management in English perfectly, adapt to very diverse cultures, and solve complex problems under pressure. Working for a world leader has instilled in me iron discipline, attention to detail, and a strong results-oriented culture. My role is not limited to answering calls or emails. My goal is to turn a frustrated customer into a loyal brand ambassador. Today, I want to put my 4 years of expertise, my bilingual skills, and my energy at the service of your team. I am ready to take on new challenges and actively contribute to your success. Thank you for listening and for your trust."
Microsoft Office Microsoft Excel intelligence artificielle Gestion de projet Rédaction web
Concentrix
SME Mentors
E-COMMERCE
May 2023 - Today (3 years and 1 month)
Le Caire, Egypt
Hello everyone and thank you for giving me this opportunity today. My name is Hassan Abdallah. If I am in front of you, it is to share my passion for customer relations and to show you what I can bring to your company. A native French speaker, I have always been convinced that communication is not limited to stringing words together. It's above all about creating a bond, showing empathy, and building trust. For the past four years, I have worked in the demanding and international environment of the multinational Concentrix. This experience has been a real springboard. It allowed me to master customer management in English perfectly, adapt to very diverse cultures, and solve complex problems under pressure. Working for a world leader has instilled in me iron discipline, attention to detail, and a strong results-oriented culture. My role is not limited to answering calls or emails. My goal is to turn a frustrated customer into a loyal brand ambassador. Today, I want to put my 4 years of expertise, my bilingual skills, and my energy at the service of your team. I am ready to take on new challenges and actively contribute to your success. Thank you for listening and for your trust."