Hasna Tlili

15 years of experience in software development, QA, and Product Management have taught me that the majority of product problems stem less from technical issues than from a lack of alignment between Product, Dev, and QA, and from quality considered too late in the cycle. It is this field experience, lived from all three sides of the table, that underpins my approach: QA-Driven Product Management.

Consulting Offer: MVP Blueprint, Ready Backlog, Product Audit.

Training Program: From vague idea to ready backlog, Breaking down silos between Product, Dev, and QA, QA-Driven Product Management

Management of strategic modules for a multi-tenant digital payment SaaS platform, covering:

Administration / Governance Module

Facilitation of scoping and alignment workshops with business and tech stakeholders to map personas and user journeys.

Structuring the backlog into epics and User Stories, defining the MVP, and building the product roadmap.

Design of a multi-level dynamic RBAC (Role-Based Access Control) authorization model, with tagging of critical features.

Implementation of a first-login wizard and an activation checklist to streamline the onboarding of new clients and the addition of tenants.

BPM Engine Module

Management of product scoping for the digitalization and orchestration of business workflows.

Facilitation of workshops with business teams to analyze existing processes, identify bottlenecks, and design target journeys.

Translation of business needs into detailed User Stories, with acceptance criteria and MVP/future version breakdown.

Coordination with technical teams to secure functional dependencies and accelerate module delivery.

Contribution to structuring a more flexible and autonomous solution for business users.

Management of international digital products, Agile SAFe: redesign, product arbitration, delivery

- Digital Client Space — Orange France

- Redesign of 2 critical journeys, microservices, without interruption; progressive API replacement

- Phased functional rollout for risk management

- Feature flags to separate deployment and activation

- Writing US, defining acceptance criteria, business rules, edge cases, and management through to production.

- +5% completion rate post-migration. KOSI 13% → 5%.

- Automated API tests (with Bruno), fewer rollbacks; 3 customer complaints in 3 months.

- National Portal for Online Administrative Services (e-Gov)

- Client workshops: journey mapping, friction identification, target journey design.

- BPMN restitution to business units.

- MVP scoping, backlog prioritization, product roadmap construction.

- Functional specifications delivered for development start within deadlines.

- Softachat — Purchasing Management Software

- CFO scoping; paper process analysis, target solution definition.

- Needs gathering workshops (Management Committee, support functions).

- Personas, As-Is/To-Be mapping, friction identification, user journeys, MVP scoping.

- Writing US, backlog structuring and prioritization, roadmap.

- Automatic reminder and escalation rules, E2E traceability.

- Purchase request processing time: 3 weeks → 1 week.

- Commissioning Tool — Orange store salesperson commissions

- Calculation file analysis, workshops with 2 subsidiaries: variability of business rules.

- Co-design with Tech Lead of a no-code solution for autonomous rule configuration.

- Writing US, backlog prioritization, MVP, roadmap by sprints.

- Replacement of dozens of Excel files with a centralized solution, business autonomy.