Freelancer profile translated to English.

Description

"Versatile and organized, I ensure your needs in administrative assistance, helpdesk support and data management, in telecommuting."

Are you looking for a reliable and responsive collaborator to support you on a daily basis? I offer you more than 5 years of experience in administrative assistance and IT support, with a dual skill that allows me to combine administrative rigor and technical efficiency.

✅ Administration & management: invoicing, payment tracking and reconciliation on Sage 100c, preparation and formatting of financial reports, document management and file organization. I help you structure your processes and save time.

✅ Support & helpdesk: ticket management via GLPI, incident tracking, user assistance and rapid problem resolution to ensure the continuity of your activities.

✅ Data & automation: processing, analysis and reporting on Excel or Python, creation of clear and relevant dashboards, automation of repetitive tasks for more productivity.

👉 My objective: to simplify your life, improve your performance and allow you to focus on your priorities, while having reliable and available remote support.

Available immediately in telecommuting, I work with individuals, SMEs and NGOs alike, for one-off or continuous missions.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

MC3 MADAGASCAR
Administrative Technician
TECH
July 2019 - February 2025 (5 years and 7 months)
Tananarive, Madagascar
Administrative & IT Support Technician

📊 Administrative and financial management: monitoring of invoicing, entry and control of operations on Sage 100c, preparation of financial reports, document management and organization of internal files.

💻 IT support: user assistance, incident ticket management via GLPI, tracking and resolution of technical problems (PC, printers, networks, software).

🔧 Data processing and analysis: creation of dashboards, reporting on Excel and automation of certain tasks to optimize internal monitoring.

🗂️ Versatility: coordination with sales and technical teams, order management and monitoring of administrative files.

👉 This experience has allowed me to develop a dual administrative and technical expertise, with a strong capacity for adaptation and responsiveness to the needs of users and the company.
Microsoft Office 365 excel sage 100 Freshdesk VSCode
MAGY MADAGASCAR
Administrative / IT Technician
TECH
March 2025 - Today (1 year and 5 months)
Tananarive, Madagascar
📑 Administrative management: monitoring of internal files, document organization and preparation of reports for management.

💰 Invoicing & financial monitoring: establishment and monitoring of invoices, simple reconciliations and control of payments.

📊 Office tools: advanced use of Excel for data processing, implementation of monitoring and reporting tables.

📞 Assistance & coordination: administrative support to operational and sales teams, management of communications and monitoring of requests.

🗂️ Versatility: support in various administrative and logistical tasks according to the needs of the company.
VSCode sage 100 Microsoft Office 365 Adobe Photoshop Python