Hasina Nantenaina B.

Manage emails, sort and reply.

Organize the schedule and send reminders.

Conduct online research and create reports.

Manage documents, organize and convert them.

Handle communication, answer calls and messages.

Perform various administrative tasks.

Provide customer support and manage feedback.

Participate in project management.

Ensure the achievement of quantitative and qualitative objectives. Meet its deliverables and manage those of its teams. Support N-1s in their skill development. Relationship with the sales and customer department. Communicate effectively and professionally. Guarantee the success of a business launch.

Ensure product after-sales service. Prepare and ensure favorable working conditions for the team. Listen, coach, brief, inform the team about product or process evolutions. Support team members in developing their skills. Lead, motivate, unite, energize, and retain team members. Maintain a high-quality level through field listening based on defined priorities. Ensure administrative follow-up of the team, such as managing leave, evaluations, and other internal processes.