About Hary
French
Native or bilingual
Experience
- SETEXDebt Recovery ManagerTELECOMMUNICATIONSSeptember 2024 - Today (1 year and 9 months)Francheville, FranceResponsible for managing unpaid debts by contacting debtors by phone, email or mail. My role is to make reminders to obtain payment of debts, negotiate settlement solutions (schedules, discounts) and monitor the evolution of payments. Often works with debt management tools and must ensure compliance with the legislation in force while maintaining a professional and courteous relationship with debtors. He may also be required to report on ongoing cases to his superiors.
- SOLYNCInvestigatorTELECOMMUNICATIONSMarch 2022 - August 2023 (1 year and 5 months)Franconville, FranceA tele-investigator in outbound calls, responsible for contacting customers or prospects by phone to collect information, conduct surveys or polls, or promote services. Following a precise script, enters the answers in a software and ensures a follow-up of the results. be clear, persuasive and maintain a good relationship to ensure the quality of exchanges.
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Education
- Gestion managementISM ADVANCEA2022