Hary N.

With over 10 years of experience in remote operations management (purchasing, logistics, and sales administration), I support SMEs, e-merchants, and international companies in the rigorous management of their back-office. My dual technical and commercial expertise allows me to handle all your workflows, from customer order to invoice collection, while optimizing your costs.

MY AREAS OF EXPERTISE:

1- Sales Administration (ADV) & Customer Service: Handling customer requests, analyzing specifications, order tracking, dispute management, and customer retention.

2- Administrative & Financial Management: Invoice generation, payment tracking, bank reconciliation, overdue payment reminders, and profitability reporting.

3- Supply Chain & Purchasing: Supplier sourcing, cost analysis, contract negotiation, order processing, and logistics tracking (proven experience in managing complex flows for up to 300 sites).

4- Process Improvement: Data cleansing, structuring databases, and optimizing internal procedures.

TOOLS I MASTER FOR YOU:

- ERP & CRM: Odoo, Salesforce, Sage, Navision, Airtable, Shopify.

- Accounting & Invoicing: QuickBooks.

- Office Suite: Advanced Microsoft Office Suite.

✨ WHY WORK WITH ME?

With a technical background in Industrial Engineering, I possess a logical, process-oriented mindset focused on results (rigorous KPI tracking).

Accustomed to remote work and freelancing for years, I am 100% autonomous, organized, and responsive.

Operating in a bilingual environment (French C1, English B2), I adapt perfectly to your international teams and clients, with the advantage of minimal time difference with Europe.

Let's discuss your needs! Contact me directly to streamline your process management.