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Harsh Vardhan AgrawalHV

Harsh Vardhan Agrawal

Supermalter

CRM | Strategy | Product Manager | Project Manager

€800/day
9 projects
Frankfurt am Main, DE
8-15 years

Average response time: 24 hours

Freelancer profile translated to English.
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About Harsh Vardhan

My skills, knowledge, and experience encompass extensive experience as a Salesforce Consultant and Solution Architect, as well as practical expertise in developing modern AI systems, particularly in the areas of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Computer Vision.

In the Salesforce domain, I have over 12 years of experience in consulting, architecting, and implementing CRM solutions for global enterprises. I served as a Solution Architect for large-scale CRM transformation programs, including global Salesforce rollouts spanning multiple countries and brands. Additionally, I established architecture governance structures, defined integration strategies, and developed technical standards to ensure the scalability, security, and maintainability of the systems.

Concurrently, I have built profound practical experience in developing AI-based systems, especially in the medical field. As the technical lead for the MedScanAI project, I am developing an AI platform for analyzing radiological image data and supporting clinical decision-making processes. I work with computer vision models such as U-Net and Mask R-CNN for segmenting and detecting medical findings in X-ray images. Furthermore, I am developing systems based on Large Language Models (LLMs) with Retrieval-Augmented Generation (RAG) to efficiently access medical data, reports, and knowledge sources, and to generate context-aware responses.

By combining my long-standing experience as an Enterprise Solution Architect with my practical expertise in modern AI technologies, I am capable of conceptualizing, implementing, and successfully transitioning both traditional enterprise systems and innovative AI solutions into productive environments.
  • English

    Native or bilingual

  • German

    Fluent

Can work on-site
Frankfurt am Main (up to 50km)

Experience

  • MedscanAI
    Product Manager and ML Engineer
    SOFTWARE PUBLISHING
    January 2025 - Today (1 year and 5 months)
    Frankfurt am Main, Germany
    • Co-founded a medical AI startup targeting radiologists in the DACH region with an explainable, clinically integrated platform for pathology detection across X-ray, MRI, and CT modalities.
    • Product & Technical Leadership: Led product direction and technical architecture, overseeing the deep learning pipeline (EfficientNet-B4, HiResCAM, Integrated Gradients) and LLM-based radiology report generation (Mistral 7B).
    • Clinical Integration: Architected integration with hospital systems via HAPI FHIR (Orbis/Dedalus, SAP IS-H), Orthanc for DICOM anonymisation, and OHIF Viewer, ensuring fit within existing PACS/RIS workflows.
    • Regulatory & Compliance: Defined the EU MDR Class IIb certification path and built the platform on EU-sovereign infrastructure (Hetzner Cloud) to address data residency requirements of European hospitals.
    • Go-to-Market & Partnerships: Drove clinical validation strategy via free pilot partnerships with university hospitals, with commercial expansion planned across the DACH hospital market. Identified SAP partnership certification as a key channel.
    • Fundraising & Recognition: Prepared Business Angel investment application; selected for the Futury Lab2Market Bootcamp in Frankfurt (1 of 11 from 29 applicants).
    • Team: Co-leading a founding team of four across product, clinical, and operations.
    Project Management Artificial Intelligence (AI) Product Management Leadership Venture Building
  • OC Oerlikon Management AG
    Malt logoOn Malt
    Salesforce CRM Project Manager
    MECHANICAL ENGINEERING
    April 2025 - December 2025 (8 months)
    For the One.CRM program of Oerlikon, I have been doing the following:

    - Salesforce Project Management
    - Stakeholder Management
    - Product Management, Roadmap
    - Risk Management
    - CRM Strategy
    - Legacy CRM to Salesforce CRM go live for 1500 users
    - Data migration plan
    - Data backup and restore services
  • Veigel GmbH + Co. KG
    Salesforce Implementation
    AUTOMOBILE
    April 2025 - Today (1 year and 2 months)
    Öhringen, Germany
    I am working with Veigel to implement the following in the Salesforce instance

    - Sales, Service, Experience, and Commerce cloud
    - Requirement gathering for new features
    - Implementation
    - Deployment
    - Go live
    - 100+ users in multiple countries
    - Front-end development on Commerce Cloud
    - Operations and Support
    Salesforce Salesforce Sales Cloud Salesforce Commerce Cloud Salesforce Service Cloud Operations

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Education

  • Bachelors of Technology
    Bengal College of Engineering and Technology
    2013
    Bachelor's in Information Technology

Skill set

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