You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Harouna OuattaraHO

Harouna Ouattara

Customer Relations Consulting

€250/day
Angers, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Harouna

After about ten years of experience in customer relations, I decided to go freelance with the aim of bringing a more human touch to customer relations.

Mission: to support you in the development of your company. Together, we implement strategic and operational support to boost your business in order to differentiate yourself from your competitors, gain market share and increase your turnover.

Values:
- Put people at the heart of customer relations.
- Ensure the consistency between the product (or service) and customer expectations.
- Support the client in their choices to guarantee their satisfaction.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Conseil aux entreprises
    Entrepreneur
    January 2015 - Today (11 years and 5 months)
    Angers, France
  • ESAIP / Helpline Angers
    Service Desk
    January 2013 - January 2014 (1 year)
  • La Banque Postale
    Customer Relations Advisor
    January 2013 - January 2013

Recommendations

Be the first to recommend Harouna

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Attaché Commercial dans un Environnement International, Commerce international, Marketing & TIC
    ISAIP - ESAIP
    2005
    Attaché Commercial dans un Environnement International, Commerce international, Marketing & TIC
  • CRCD, Relation Client
    INFREP
    2013
    CRCD, Relation Client

Certifications

  • Emailing Certificate from Sendinblue Academy
    Sendinblue Academy
    2022
  • SALES AND MARKETING: 5 KEY AXES TO ADAPT QUICKLY IN TIMES OF CRISIS
    CrossKnowledge
    2020

Skill set (9)

Categories