Haroon A.

SAFe Train "Agile Teams Services" – IT Technical Foundation

3 teams: Private Cloud, DevOps, Database

Delivery Management & SAFe Framework

• Facilitation of Scrum ceremonies (Planning, Review, Retro, Refinement, Demo)

• Preparation and facilitation of PI Planning

• Facilitation of Team Breakouts

• Participation in ART Sync, Scrums Sync, Inspect & Adapt

• Definition of SMART objectives with Business Value

• Iteration planning according to capacity

• Implementation of Definition of Ready / Definition of Done (Feature & User Story)

Performance & Predictability Structuring

• Implementation of Obeya dashboards (Product Board, Customer Board, Metrics,

Macro/Micro Plan)

• Metrics monitoring: velocity, capacity, DORA

• Run monitoring dashboard for continuous improvement steering

• Objectification of risks and arbitration

Dependency Fluidification & Organization

• Facilitation of internal & external dependencies within the train

• Roles & responsibilities workshops

• Impact Mapping

• Coaching PO / PM on backlog (writing, prioritization, planning)

• Contribution to the Agile Coaches collective

Environments:

SQL Server, Oracle, PostgreSQL, MongoDB, Kafka, ELK, Datadog, AWS, VMware, Active

Directory, Commvault

Digital Factory – SAFe Train of 10 teams

Fnac Darty has a Digital Factory responsible for the maintenance and evolution of the Fnac.com and Darty.com websites, which operates with a SAFe train of 10 teams.

Within the Care team, responsible for accounts, order tracking, loyalty, and wishlists, an API migration to the Cloud was initiated.

Scrum & SAFe Framework

• Facilitation of Scrum ceremonies

• Sprint Planning with Sprint Goal definition

• Management of inter-team dependencies

• PI Planning support

• Burndown & velocity tracking

Transverse Coordination & Migration Security

• Integration of infra/prod teams into the PI cycle

• Synchronization of upstream technical dependencies

• Co-responsibility for delivery

Technical Maturity Improvement

• Promotion of pair programming, code review, automated testing

• CI/CD Gitlab support

• Backlog & board coaching

Environments :

.NET Core, ReactJS, Gitlab CI/CD, Docker, Kubernetes, Ansible, Terraform, Azure Cloud,

Clean Architecture, Gitflow

In 2018, MédecinDirect was a startup with about twenty employees and a small technical team consisting of a CTO, an architect, a back-end developer, and a front-end developer. I was the team's first Scrum Master. The company's acquisition in 2019 by Teladoc led to rapid growth, expanding the platform team to 25 employees (CTO, Architect, Tech Lead, PO/PM, Design, Data, DevOps, DBA, and SM). This growth allowed me to take on the role of Agile Referent as "Lead Scrum Master".

Agile & Organizational Structuring

• First Scrum Master in the company

• Implementation of Scrum ceremonies

• Implementation of Scrum of Scrums (PO Sync + SM Sync)

• Organizational adjustments with CTO & CEO (Scrum / Kanban / Scrumban)

Product / Tech Alignment

• Coaching PO on quarterly roadmap & product vision

• Revision of design processes to reduce product/tech conflicts

• Introduction of technical referents per feature

Acculturation & Maturity Improvement

• Creation of MD Academy (structured onboarding)

• Agile training for new hires

• Implementation of OKRs (support from Thiga consulting firm)

• KPI monitoring (velocity, bugs)

Delivery Chain Improvement

• Facilitation of Sprint Planning & Sprint Goal

• Review of Definition of Done

• CI/CD improvement workshops

Environments :

.NET Core, ReactJS, Azure DevOps, Docker, Kubernetes, Ansible, Terraform, Azure Cloud