Freelancer profile translated to English.
Back to original languageAbout Harold
📌Notion expert | ⚡️Productivity addict | 🛠️Process & Automations | 💻️No-code
Passionate about productivity, process optimization, and new tools, I would be delighted to assist you with your training, digitalization, or restructuring project!
🎯 The objective
● Quickly identify your needs
● Implement necessary tools
● Structure processes
● Training for complete autonomy
🛠 What I do for my clients
● Notion Expert: workspace setup, templates, and API
● Productivity Coach: training, GTD method, processes
● Automations: processes and workflows, Zapier, API
● Digital Transformation: audit, restructuring, tool implementation
● And much more!
Why me?
😃Positive and motivated
⚡️Effective in all circumstances
🚀Project support
🔍Listening and personalized approach
👋 Interested? Contact me, and let's talk about it!
French
Native or bilingual
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Notion Expert | Consultant process & productivitéNotion Expert | Consultant process & productivityCONSULTING AND AUDITSJanuary 2015 - Today (11 years and 5 months)Paris, France🛠 What I do for my clients● Notion Expert: workspace setup, templates, and API● Productivity Coach: training, GTD method, processes● Automations: processes and workflows, Zapier, API● Digital Transformation: audit, restructuring, tool implementation● And much more!
- Forest AdminCustomer SuccessSOFTWARE PUBLISHINGJune 2020 - Today (6 years)Paris, FranceManaging a portfolio and supporting clients throughout their journey, from onboarding to expansion.- Revenue optimization (promoting upsell and limiting churn)- KPI definition, measurement, and monitoring- Identification of operational and commercial opportunities- Coordination of technical and support resources
- Les RaffineursCustomer Experience ManagerE-COMMERCESeptember 2018 - June 2020 (1 year and 9 months)Paris, FranceDuring these 18 months at Les Raffineurs, I took over the development and structuring of the Customer Experience department. Specifically, I structured the team to support a 70% growth in request volume, while maintaining a customer satisfaction rate of 96%.- Recruitment and management of a team of 6 people as well as freelancers for peak activity periods- Implementation of processes and optimization of tools to effectively respond to customer requests- Optimization of the department's operating costs- Measurement and monitoring of KPIs related to our department- Management of relationships with Experience and Dropshipping partners
Reviews
Wiam
Vojood Group Sàrl
Reviewed on 8/9/2022
You can work with Harold with your eyes closed. Very professional, attentive, he is meticulous. Moreover, what I appreciate is that even though the project is finished, he is available from time to time if I have questions and other things, and that is priceless. Thank you again Harold.
AD
Account deleted
Reviewed on 11/16/2021
A great collaboration with Harold who perfectly met our needs regarding the implementation of Notion in our company! He was very responsive and available, the result is of very high quality.
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Education
- Bachelor's Degree in Cinema and AudiovisualUniversité Sorbonne Nouvelle - Paris 32011
Certifications
- Notion CertifiedNotion HQ