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Harmonie JoudiouHJ

Average response time: 1 hour

Freelancer profile translated to English.
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About Harmonie

Online Business Manager, I support TPE/SME business leaders and artisans in the evolution of their business.
You regain time, clarity, and I help you increase your revenue 📈.
I also provide support in administrative and commercial management and your company's visibility (website, social networks).
Contact me for any project:
  • French

    Native or bilingual

Can work on-site
Montargis (up to 50km)

Experience

  • Copilote Business
    Business Owner
    January 2026 - Today (5 months)
    France
    Do you want to focus on growing your business while relying on a trustworthy and efficient person?

    With several years of experience, I support leaders as an operational right-hand, to structure, optimize, and manage key functions of their company.

    My missions as an OBM, so you can regain time and clarity:
    Activity management & structuring
    🔸Implementation and optimization of management tools
    🔸Structuring of internal processes and procedures
    🔸Organization and coordination of projects
    🔸Improvement of operational performance

    Additionally, I can also support you with:
    Communication & visibility
    🔸Coordination of internal and external communication
    🔸Website administration
    🔸Creation and management of newsletters
    🔸Social media management
    🔸Event organization

    Administrative & Commercial Management
    🔸Global administrative management
    🔸Tender management
    🔸Commercial follow-up: quotes, invoicing, client reminders

    Human Resources
    🔸Recruitment
    🔸Coordination of teams and service providers

    👉 My goal: to free you from daily management, streamline your organization, save you time, and allow you to focus on your company's strategy and growth.
    Management & structuring Digital visibility Administrative and commercial management Organization consulting Tender management
  • Cap Alliance
    Communication and Marketing Manager
    January 2018 - January 2026 (8 years)
    Orléans, France
    🔸Overhaul of the extranet (Symfony): writing specifications, selecting service provider, project monitoring...
    🔸Management of BtoB (private) and BtoC e-commerce stores, under Magento then revamped under Symfony
    🔸Overhaul of the Pro Contrôle Services website under WordPress
    🔸Technical, marketing, SEO monitoring and KPI analysis for the various brand websites
    🔸Digital communication: newsletters via Mailchimp/Kibitoh, information and training for the network on our digital platforms (tutorials, site visits, trade shows...)
    🔸Community management for the group's Facebook, Instagram, LinkedIn, and YouTube pages
    🔸Online questionnaires via Sphinx
    🔸Visual creation using Photoshop, Illustrator, Canva
    🔸Management of an assistant
  • COLLECteam
    Sales Assistant
    September 2016 - July 2018 (1 year and 10 months)
    La Chapelle, Ste.-Foy-Tarentaise, France
    Sales Assistant specializing in Tenders
    • ♦️ Preparation of tender response documents for insurance (Health, Provident, Statutory Risk) to meet the specifications requested by the contracting authority
    • ♦️ Creation of insurance service implementation documents for clients (Summary of guarantees, Individual membership form...)
    • ♦️ Daily assistance to sales representatives and preparation of their client meetings

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Education

  • Degree in Marketing and New Information and Communication Technologies
    IUT TOURS
    2014
    Licence marketing et nouvelle technologie de l'information et de la communication
  • BTS in Negotiation and Customer Relations
    Lycée Voltaire
    2013
    Maitrise de la négociation et relation Client, aspect commercial

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