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Hania Djaffri Epse. BouafiaHD

Average response time: 1 hour

Freelancer profile translated to English.
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About Hania

Hello and welcome to my profile!
With several years of experience in administrative management, logistics, and operational management (notably as Assistant Center Manager and in managing institutional contracts such as with the US Embassy), I offer my skills to SMEs, start-ups, and entrepreneurs in Paris.
Rigorous, versatile, and with a strong culture of premium customer service, I support you daily to free up your time and optimize your organization.
My areas of intervention:
Administrative & Financial Management: Document processing, quote preparation, detailed invoicing, contract monitoring, and client follow-up.
Logistics & Operational Monitoring: Transport coordination, schedule management, flow organization, and mail/package processing.
Office Management: Daily support, customer relations management, and dispute resolution.
With a background in IT, I have a perfect command of office tools (Excel, Word) as well as the digital tools necessary for remote work.
Whether for a one-time project or regular support for a few hours a week, I quickly adapt to your tools and your teams.
Contact me to discuss your needs!
  • French

    Native or bilingual

  • Arabic

    Native or bilingual

  • English

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • Mail Boxes Etc. – Centre pilote MBE 3092
    Assistant Center Manager
    May 2025 - May 2026 (1 year)
    Issy-les-Moulineaux, France
    Autonomous management of the pilot center. Preparation of quotes and invoicing. Organization and coordination of package transport. Management of mail, packaging, and label creation. Schedule planning. Customer service and dispute management. Daily administrative and operational monitoring.
  • Mail Boxes Etc.
    Administrative Assistant
    July 2024 - May 2026 (1 year and 10 months)
    Paris, France
    Management of the domiciliation service. Processing and monitoring of all administrative documents. Administrative support for the center.
  • Ambassade des États-Unis
    Project Manager
    May 2023 - March 2026 (2 years and 10 months)
    Complete autonomous management of the contract with the US Embassy. Submission of administrative files. Shipping, tracking, and hand-delivery of passports. Organization of secure shipments with tracking. Detailed monthly invoicing related to the contract. Communication with institutional contacts (Contract terminated due to its loss).

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Education

  • General Computer Science Bachelor's Degree
    Université Paris-Sud
    2020
    Licence Informatique Générale

Skill set

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