Freelancer profile translated to English.

Description

Freelance administrative & commercial assistant with over 8 years of experience, I support companies, law firms, and professionals in managing their operations and developing their business.

Specializing in administrative management, commercial intermediation, and customer relations, I handle complex case management, legal support, B2B/B2C prospecting, closing, and project coordination.

I have also developed expertise in property management and matchmaking, particularly in contexts requiring rigor, confidentiality, and organization.

Autonomous and results-oriented, I can effectively manage remote assignments while ensuring quality client follow-up.

👉 My areas of intervention:

Administrative management & operational support

Customer relations & case follow-up

Prospecting, closing & commercial development

Legal intermediation

Property management & project coordination

Available for remote, one-off, or long-term assignments.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Hmconsulting
Founder & Business Consultant | HMCConsultingPro
CONSULTING AND AUDITS
October 2025 - Today (8 months)
Lille, France
Strategic support for companies, firms, and owners in optimizing their administrative management and developing their business through commercial intermediation.
Project management in property management, including coordination of stakeholders, administrative follow-up, and implementation of effective matchmaking solutions between professionals and clients.
Consulting on organization and process structuring to improve performance, streamline operations, and secure case management, particularly in demanding environments (legal, real estate, client relations).
Administrative management B2B Commercial Development Legal assistance Property management Intermediation
HMC
Support & Client Relations Advisor
CONSULTING AND AUDITS
October 2025 - Today (8 months)
Lille, France
Complete management of registration files, from creation to follow-up, ensuring rigor, organization, and adherence to deadlines.
Client support throughout their journey, with personalized follow-up and clear, tailored presentation of service offerings based on their needs.
Strong communication expertise, based on active listening, understanding client challenges, and using remote closing techniques to effectively convert prospects and strengthen trust.
Listening skills and empathy Organizational skills Needs analysis & consulting Intermediation Legal assistance
LBM CONTENTIEUX
Administrative Assistant & Operational Support (Health, Legal & Commerce)
CONSULTING AND AUDITS
January 2026 - Today (5 months)
Lille, France
Support for an LBM firm, identifying and monitoring high-stakes cases, acting as an intermediary between clients and specialized teams.
Assisting clients in understanding their situation, while contributing to business development through opportunity identification and qualified matchmaking.
Rigorously attentive, ensuring efficient case processing and clear communication throughout the follow-up.
Intermediation Needs analysis & consulting Listening skills and empathy Organizational skills Commercial strategy