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Hanan K.HK

Hanan K.

Administrative Management Assistant/Secretary

€220/day
Strasbourg, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Hanan

Virtual Assistant, Sales Administration, Customer Management

What if you could confidently delegate your administrative tasks to a virtual assistant? The goal is to regain time and energy, so you can focus on growing your business.

I'm Hanan, an Independent Digital Assistant specializing in sales administration (ADV), personal assistance, and customer management. I help entrepreneurs, VSEs, and artisans by taking charge of their administrative tasks.

Why work with me?
- You save time: I handle time-consuming tasks with method and responsiveness.
- You gain reliability: every task is handled with rigor and professionalism.
- You gain peace of mind: I easily integrate with your tools (Google Suite, Microsoft Office, CRM, Canva, Gmail, and many more) and your work pace.
Hesitant to delegate? I offer a free discovery call and a complimentary test service to build a trusting relationship based on concrete results.

My services:
- Sales Administration (ADV): quote creation, order entry, invoice processing and sending...
- Organization: email management, calendar management, appointment scheduling, meeting organization, letter writing, report writing, contract drafting, data entry
- Customer Relations: phone reception, responding to clients by email, follow-ups, prospecting
- After-sales service, handling customer complaints...
(Non-exhaustive list)

Contact me for a free discovery call. I'd be delighted to discuss how I can help you.
  • French

    Native or bilingual

  • English

    Fluent

  • Arabic

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • NORCAN
    Sales Administration Assistant
    January 2019 - December 2024 (5 years and 11 months)
    Hagenau, France
    Email management, processing quotes, orders, invoices, customer complaints, after-sales service, physical and phone reception
    Quote and Invoice Entry Sales Administration Commercial Offer Customer Management Phone Reception
  • CAISSE DES DEPÔTS ET
    Executive Assistant
    July 2018 - January 2019 (6 months)
    Strasbourg, France
    Physical and phone reception, management of the Grand EST director's inbox, meeting organization, calendar management, booking trains and hotels for staff, expense report entry, mail management
  • ES ENERGIES
    Sales Representative
    January 2017 - July 2018 (1 year and 6 months)
    Strasbourg, France
    Entry of supply contracts, optimization and termination of gas and electricity contracts, phone reception, processing mail and complaints

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Education

  • BTS in SME/VSE Management Assistance
    Lycée Sainte Clotilde
    2007
    BTS Assistant de Gestion PME PMI
  • Baccalauréat STT (Technological Office Management)
    Lycée René Cassin
    2003
    Baccalauréat STT

Skill set

Categories