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Hanane LahrachHL

Hanane Lahrach

✅ Instructional Designer, E-learning Creator

€500/day
Toulouse, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Hanane

🎯 I support ambitious startups, dynamic SMEs, and large impact-driven companies in designing custom, engaging, and strategic digital training.

🚀 With 4 years of experience in a tech startup as a Digital Learning Project Manager, I combine creativity, pedagogical expertise, and mastery of e-learning tools (Articulate, Genially, Murf AI, LMS...) to transform your ideas into effective training pathways.

đŸ› ïž My work method:

1ïžâƒŁ Scoping meeting to understand your objectives, validate technical constraints (SCORM, LMS, distribution, etc.), and establish a clear quote.

2ïžâƒŁ Kick-off meeting with your project team to set the schedule and methodology.

3ïžâƒŁ Design of the pedagogical architecture, co-created with your experts.

4ïžâƒŁ Validation of scripts and storyboards to ensure consistency before production.

5ïžâƒŁ Module production (videos, quizzes, interactive media) + integration into your LMS.

6ïžâƒŁ Beta testing and acceptance meeting to refine the training with your feedback.

7ïžâƒŁ Final delivery, adjusted according to feedback and ready for deployment.

💡 My approach? To create inclusive, clear, and impactful training, designed for learning and aligned with your strategic priorities.

đŸ“© Let's discuss your project with pleasure!
  • English

    Fluent

  • French

    Native or bilingual

Can work on-site
Toulouse (up to 10km), Toulouse (up to 10km), Paris (up to 10km), Rennes (up to 10km), Ajaccio (up to 10km)

Experience

  • Skeepers
    Learning Project Manager
    SOFTWARE PUBLISHING
    September 2021 - September 2024 (3 years)
    Toulouse, France
    Development of client training strategy,
    ‱ Building a catalog of training courses adapted to client needs such as Le Figaro, L'OrĂ©al, Maisons du Monde, Leclerc, Groupama, La Redoute,
    ‱ Participation in the acquisition of the RiseUP LMS and Articulate 360 and Murf AI creation tools,
    ‱ Creation and implementation of the Skeepers Academy,
    ‱ Creation and digitalization of training pathways in collaboration with subject matter experts and Product Owners,
    ‱ Facilitating remote technical training sessions,
    ‱ Coaching a team of 5 trainers,
    ‱ LMS management and administration,
    ‱ KPI monitoring, feedback collection, and continuous improvement of training,
    ‱ Writing technical and functional articles
  • Lululemon
    Customer Care Representative
    October 2019 - June 2020 (8 months)
    ‱ Gathering and analyzing customer information needs via phone, email, and live chat to personalize interactions and maximize satisfaction,
    ‱ Validating customer registrations for the "Sweat Collective" program, an exclusive community of sports leaders, by applying targeted criteria to ensure member quality and engagement,
    ‱ Effectively coordinating with FedEx and Canada Post carriers to resolve delivery issues, thereby ensuring impeccable customer service,
    ‱ Improving user experience by collecting, analyzing, and implementing customer feedback to optimize internal processes and digital interactions, thereby strengthening customer loyalty and satisfaction.
  • CCMSA
    Youth Project Officer
    PUBLIC SECTOR
    January 2019 - July 2019 (6 months)
    Participating in the development, coordination, and monitoring of the "Young Project Call" and "MSA/MFR Young People Get Involved Project Call" projects,
    ‱ Conducting a satisfaction survey among MSA branches and proposing recommendations to improve subsequent editions,
    ‱ Writing a 40-page health and prevention documentary file for partner educational institutions,
    ‱ Hosting the awards ceremony at the Paris International Agricultural Show.
    ‱ Participating in the development, coordination, and monitoring of the "Young Project Call" and "MSA/MFR Young People Get Involved Project Call" projects,
    ‱ Conducting a satisfaction survey among MSA branches and proposing recommendations to improve subsequent editions,
    ‱ Writing a 40-page health and prevention documentary file for partner educational institutions,
    ‱ Hosting the awards ceremony at the Paris International Agricultural Show.

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Education

  • Master Sciences de l'Ă©ducation
    Université Paris Descartes
    2019
  • Bachelor's Degree in Economic and Social Administration
    Toulouse 1 Capitole University
    2016

Certifications

  • Instructional Design Manager
    Openclassroom
    2020

Skill set

Categories