Freelancer profile translated to English.
Back to original languageAbout Hanane
Senior Product Owner with 15 years of experience, passionate about product culture, curious, and constantly seeking challenges. I have successfully completed various projects in luxury, banking, retail, and telecommunications. Proficient in English, French, and Arabic, I possess strong communication and leadership skills. With a positive, caring, and diplomatic attitude, I am capable of collaborating professionally with colleagues at all hierarchical levels.
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- CHANELSenior Product OwnerLUXURY GOODSJanuary 2024 - Today (2 years and 6 months)Paris, France
- Managed the redesign and migration of the Chanel.com website to a headless architecture to improve customer experience, reduce time-to-market, and ensure smooth deployment aligned with business objectives.
- Collaborated closely with the Tech Lead and proxy POs to define the target solution and identify dependencies.
- Managed all project phases: discovery, specification, development, deployment, rollout.
- Prioritized the product backlog and facilitated Agile ceremonies.
- Coordinated and communicated project milestones to stakeholders regarding progress and risks.
- Monitored the implementation of the quality chain to meet performance standards.
- Managed the implementation of SEO, Accessibility, Web Performance, and Analytics rules.
- L'Oréal LuxeProduct Owner at Beauty TechLUXURY GOODSJanuary 2022 - Today (4 years and 6 months)Clichy, FranceAs Product Owner at L'Oreal Beauty Tech, I am responsible for the Onediag product, a digital skin diagnostic solution that helps luxury brands differentiate themselves by offering a unique, innovative, and technological Point of Sale experience to better assist customers by highlighting L'Oreal's technological expertise.- Responsible for product vision, backlog, and roadmap consolidation.- I work closely with the Luxury Division, sponsors, the deployment team, the Research and Innovation team, the Legal team, and our device suppliers to deliver the best solution for luxury brands.- I support our Tech Lead in identifying dependencies and defining the best solution to meet business and technical requirements.- I co-define the customer journey with our UX/UI agency, manage the backlog, and write user stories and acceptance criteria.- I manage all agile ceremonies and ensure the proper conduct of methodologies.- I am responsible for defining sprint objectives and release content.- I support our QA in defining test strategies and execution.- I conduct demos for our sponsors and collect feedback for continuous product improvement.- I am responsible for the release calendar and the submission process with Apple.- I manage the app deployment in over 25 countries internationally.
- Hello Bank!Product Owner Mobile ApplicationBANKING AND INSURANCEOctober 2018 - Today (7 years and 10 months)Paris, FranceAs a Product Owner, I am responsible for implementing new offers and products for Hello bank! within the mobile application.- Gather requirements and define story mapping in response to business needs.- Define user journeys for UX/UI design.- Define interface contracts for API construction.- Write User Stories and manage the backlog (define business rules and acceptance criteria).- Facilitate Agile ceremonies and monitor the progress of Front and Back end development.- Define the UAT testing strategy to fully qualify the product.Key projects completed:- Launch of Hello One and Hello Prime banking offers for millennials.- Launch of the virtual card and in-app selfcare management.- Participation in the redesign project of the Hello bank! app and the onboarding journey redesign.
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Education
- Degree in Network and TelecommunicationsEngineering School, Lebanese University Faculty of Engineering2007
- Specialized Master's in Network and Information SystemsTelecom Bretagne2008
Certifications
- Create your e-commerce shop with shopifyCoursera2021
- Professional Scrum Product OwnerScrum.org2021