Freelancer profile translated to English.
Back to original languageAbout Hanane
BI Specialist, I help companies implement and optimize their operational reporting designed with various analysis tools: SAP BI, MyReport, Qlik Sense, Salesforce Tableau CRM Analytics…
From data preparation to dashboard design based on business needs, I help you model your data, define relevant KPIs, and enhance your indicators.
I also provide training for your teams and user support to ensure effective adoption of analysis and steering solutions.
French
Native or bilingual
Arabic
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 10km), Montpellier (up to 10km), Lyon (up to 10km), Toulouse (up to 10km), Marseille (up to 10km)
Experience
- Comforth EasyfrontSalesforce Data Analyst – CRM AnalyticsCONSULTING AND AUDITSJuly 2024 - June 2025 (11 months)Paris, FranceEnd client: CriteoAs part of project R1, training Data Analysts (Spain) on SF CRM Analytics and assisting them in migrating dashboards from Power BI to CRMA with the build of new dashboards.
- Assistance with needs analysis and workload estimation.
- Conducting CRMA training sessions for the technical team.
- Assistance and support.
- Designing new dashboards and migrating Power BI reports to CRMA.
End client: AstraZenecaParticipation in the OMNIScienT project at AstraZeneca for the deployment of the Salesforce solution to a new BU (Biopharma Respiratory and Immunology Team):- Design of dashboards specific to a new BU.
- Design of Datasets and participation in data model optimization (recipes).
- Assistance with acceptance testing and regression testing.
- User support around CRM Analytics.
- Production deployment.
- VTF VacancesData Analyst – MyReport BE ExpertiseENTERTAINMENT AND LEISUREMay 2023 - February 2024 (10 months)Aix-en-Provence, France
- Creation of technical and functional specifications.
- User training and support for MyReport BE.
- Improvement of existing sales reporting under MyReport BE.
- Design of reports for activity monitoring.
- AkkodisSalesforce ConsultantDIGITAL AND ITApril 2022 - April 2023 (1 year and 1 month)Lyon, FranceParticipation in Akkodis clients' projects to improve their business processes with Salesforce.
- Participation in agile rituals (SCRUM).
- Writing user stories.
- Customization and configuration of Lightning pages.
- Automation of business processes via Process Builder, flows.
- Conducting demos for the client during sprint review phases.
- Development of testing strategy and implementation of test scenarios using Jira Zephyr.
- Design of reporting and dashboards for commercial activity monitoring.
- User training and support.
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Education
- Master of Science in Computer ScienceSUPINFO - The International Institute of Information Technology2006Master's degree, Computer Science
- Certificate of Proficiency: Business communication, products and brands, Management, Innovation, ProspectiveConservatoire National des Arts et Métiers / CNAM2013Certificate of Proficiency: Business communication, products and brands, Management, Innovation, Prospective
Certifications
- Salesforce Admin Certification (ADX-201)Salesforce2019
- Salesforce Certified Sales Cloud ConsultantSalesforce2019