Freelancer profile translated to English.

Description

Experienced, observant, and rigorous Head Chef, I offer my services in customer evaluation, user journey testing, and writing qualitative reviews.

With over 18 years of experience in the restaurant and customer service industry, I have a perfect command of service codes, customer satisfaction, and analysis of areas for improvement in a business.

Today, I put these skills to work on missions such as:

• Writing realistic customer reviews (Google Maps, TripAdvisor, Booking, etc.)

• Testing reservation paths or website navigation

• Detailed feedback on the customer experience at the point of sale or remotely

Serious, discreet and professional

Good command of French, English and Arabic

Available for one-off or recurring assignments

Based in Marrakech, I am open to all proposals in teleworking or on-site.

Industry field of expertise

Languages

Arabic
Native or bilingual
French
Native or bilingual
English
Basic

Workplace preferences

Can work on-site

Marrakech (up to 50km), El Jadida (up to 50km), Casablanca (up to 50km), Tanger (up to 50km), Tétouan (up to 50km)

Omammy Burger
Sous-chef
RESTAURANTS AND FOOD SERVICE
April 2014 - Today (12 years and 2 months)
The Montgomerie Marrakech, Marrakech, Morocco
• Supervision of the kitchen and team management.
• Creation of recipes for an American gourmet concept.
• Quality monitoring, hygiene, stock management.
Customer Service Management Chef Restaurant Management Trainer
Myounga Restaurant Coréen
Cold station chef
RESTAURANTS AND FOOD SERVICE
February 2014 - March 2014 (1 month)
Sidi Bouzid, Tunisia
• Preparation of traditional Korean cold dishes.
• Compliance with presentation and hygiene standards.
Au Petit Paris
Restaurant Manager
RESTAURANTS AND FOOD SERVICE
December 2010 - January 2014 (3 years and 1 month)
El Jadida, Morocco
• Complete management of the French gourmet restaurant.
• Creation of specialized menus (especially duck).
• Staff supervision and operational management.

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Diploma in culinary arts
Specialized Institute of Technology in Hospitality and Tourism
2007
Diplôme en arts culinaires

Hamza Rhioui

Head Chef

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