About Hamza
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- CapgeminiBusiness Analyst - Life InsuranceMay 2023 - Today (3 years and 1 month)Paris, FranceClient: CREDIT AGRICOLE ASSURANCE - Succession ProjectScope of intervention: Participation in the development of a PEGA application for managing back-office succession business processes.Business Analyst:
- Participation in solution design through various functional workshops.
- Participation in the JCMS->PEGA migration project: Analysis of files and data qualification.
- Writing technical-functional User Stories in Jira (e.g., system calls: person API, claim..)
- Management of various system calls: API, AIA V4, OSIRIS, CHRONOS.
- Writing functional specifications in Confluence.
- Presentation of US and assistance to the development team
- Participation in development validation.
- Facilitation of refinement, demo, and retrospective workshops.
- Follow-up of design actions.
- Active participation in agile ceremonies (daily, sprint refinement, sprint planning, retrospective, demo).
- Monitoring and participation in functional acceptance testing using Xray.
- CapgeminiBusiness AnalystMarch 2021 - July 2024 (3 years and 5 months)Île-de-France, FranceClient: NATIXIS from BPCE group - INNOVE2020 ProjectScope of intervention: B2C customer journeys for P&C insurance subscriptions and claims management for the following lines: Home Insurance, Auto, RCVP.Business Analyst :
- Supporting business units in defining needs.
- End-to-end management of business evolution requests, from scoping to delivery, in collaboration with various stakeholders (Business, MOA, MOE).
- Preparation and facilitation of technical-functional validation workshops.
- Backlog refinement, writing user stories, and updating functional specifications.
- Supporting development and qualification teams.
- Facilitating daily meetings.
- Preparation and facilitation of client operational committees (COMOP) to present work progress and writing meeting minutes.
Functional Tester :- Analysis and qualification of reported anomalies.
- Writing and executing tests to ensure compliance with specifications.
- Validation of new versions through acceptance and regression testing.
- Preparation of test data sets using SQL.
- Definition of test strategies and development of test plans.
- Coordination with development teams and end-users to ensure tests cover all business scenarios.
- Participation in project follow-up meetings to communicate test results and the impact of detected anomalies.
- Management of test environments and coordination of deployments for testing.
- Documentation of test processes and results to facilitate future audits and analyses.
- Support for business teams during user acceptance testing (UAT) phases.
- Organization and formalization of internal knowledge transfer.
- BMCE BANK International PlcBusiness AnalystBANKING AND INSURANCEApril 2018 - March 2020 (1 year and 11 months)Scope of intervention:Analysis and optimization of internal control processes to measure risks and profitability of banking activities|
- Analysis of control mechanisms and assessment of risk levels on business processes.
- Planning and execution of recurring controls on various company activities.
- Participation in defining and implementing the strategic risk management roadmap.
- Collaboration with business teams to identify areas for improvement and ensure follow-up on issued recommendations.
- Participation in process optimization and the implementation of performance and risk indicators.
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Education
- Master 2 (M2) Information Systems Management, Continuing EducationIAE Nantes2021Master 2 (M2) Management des systèmes d'information, Formation Continue
- Master 2, Administrative and Financial ManagementIAE Savoie Mont Blanc2013Master 2, Direction administrative et financière
Certifications
- ISTQB FoundationCFTL2020