HKFreelancer profile translated to English.
Back to original languageAbout Hamza
Experienced DevOps Engineer, specializing in optimizing application performance and user experience through a data-driven approach. Expert in proactive monitoring, performance analysis, and incident management automation using Dynatrace, I ensure the reliability and scalability of complex systems.
Proficient in RUM, Synthetic Monitoring, and APM tools to detect, analyze, and anticipate friction points. Solid experience in data analysis for exploiting performance metrics, correlating events, and creating decision-making dashboards.
Skilled in CI/CD practices, containerization (Docker, Kubernetes), and infrastructure as code (Terraform, Ansible) to ensure agile, secure deployments and resilient environments.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Bell canadaSite Reliability EngineerTELECOMMUNICATIONSMarch 2023 - October 2025 (2 years and 7 months)Rabat, Morocco• Analysis of the performance and availability of web and mobile applications to ensure optimal user experience and high system availability.• Development and maintenance of synthetic monitoring scripts simulating end-to-end user journeys for critical application flows.• Configuration and customization of Dynatrace dashboards and alerting rules to monitor KPIs.• Continuous monitoring of error rates in web and mobile applications to detect recurring issues and prioritize corrective actions.• Collaboration with DevOps and software engineering teams to identify bugs and implement performance optimizations based on real-time observability data.• Implementation of automated root cause analysis leveraging Dynatrace's AI capabilities to significantly reduce Mean Time To Resolution (MTTR).
- INNOV DSData Analyst and DevOpsTECHAugust 2021 - March 2023 (1 year and 7 months)Fes, Morocco
- **DevOps, Cloud, and Deployment**:
• Design and containerization of full-stack applications into Docker images, deployed in Kubernetes clusters.• Setup and maintenance of CI/CD pipelines with GitHub Actions and Jenkins, ensuring reliable continuous integration, testing, and deployment.• Provisioning and administration of Kubernetes clusters on AWS and Azure, applying Infrastructure as Code (IaC) principles for automated and reproducible management.• Integration of monitoring and logging tools (ELK, EFK, Kibana, Prometheus) to enhance system observability, resilience, and reliability.• Monitoring of release cycles and configuration of Cloudflare to optimize performance and security.- **Spatial Data Quality Analysis**:
• Conducting in-depth assessments of spatial data quality to ensure its consistency, accuracy, and compliance with defined standards.• Definition and implementation of automated quality and validation rules for proactive detection of anomalies and inconsistencies in datasets.• Automation of data extraction from NetDesigner (ArcGIS) to Excel using Python and ArcPy.• Generation of detailed Excel analytical reports on detected errors and their typology, enhancing traceability and transparency of control processes.• Optimization and refactoring of scripts using object-oriented programming (OOP) and regular expressions, improving maintainability and overall performance.
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Education
- Master in Information SystemsFaculty of Science and Technology2020Master en systemes d'information d
- PhD in Computer ScienceFaculty of Science and Technology2024Doctorat en informatique