Freelancer profile translated to English.

Description

IT Project Manager with over 7 years of experience, specializing in office IT project management, infrastructure modernization, and change management. I work in complex environments, liaising with business units, technical teams, and service providers, to ensure the quality, performance, and business value of deployed solutions.

My areas of expertise include IT asset management, cross-functional project steering, PowerBI dashboard creation, and IT process optimization via ServiceNow. I am PRINCE2, ITILv4, and PSPO1 certified, and I adapt my methods according to client needs.

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Storengy (ENGIE)
IT & Workplace Manager
ENERGY AND UTILITIES
May 2023 - Today (3 years and 1 month)
La Garenne-Colombes, France
As a project manager within Storengy's IT department (ENGIE), I lead strategic IT projects in collaboration with business units and technical teams spread across about ten industrial sites. My role covers office IT project management, infrastructure modernization, user support, and change management.

• Main Responsibilities:
- Interface between IT and business units to ensure IT solutions meet operational needs.
- End-to-end management of modern workplace projects: scoping, planning, deployment, quality monitoring, and reporting.
- IT asset management with the support of technical referents: workstations, mobiles, tablets for 1400+ employees.
- Design of a PowerBI dashboard for IT activity monitoring (hardware, telephony, synchronization, etc.).
- Facilitating discussions with internal and external stakeholders (network, real estate, suppliers).

• Strategic Projects:
- Move to Campus ENGIE: IT relocation coordination, functional coordination of technical teams for setting up a Board architecture, server rack installation, analog telephony setup for dispatch, transfer of MTR rooms, implementation of a communication system via Centomedia screens.
- ServiceNow Tool Overhaul: Upgrade to the new version, and modules that became obsolete following the move to the Engie Campus.
- IT Modernization: Skynote X migration (1000+ workstations), deployment of 600+ smartphones, mobile operator migration from Orange to Bytel, local server migration, installation of antennas on isolated sites.
- SkyPrint SaaS: Deployment of the secure printing solution, integration with MyPortal, billing management.
- Continuous Improvement: Structuring procedures, optimizing incident management via ServiceNow.
Change Management Cross-functional Coordination Incident Management Customer Relationship Management (CRM) Project Portfolio Management
Bouygues Télécom
Cross-functional Manager for Fiber Optic Migration
TELECOMMUNICATIONS
January 2022 - March 2023 (1 year and 2 months)
78140 Vélizy-Villacoublay, France
As a migration manager within the technical department, I coordinated projects for switching to Bouygues Télécom's proprietary fiber network, ensuring technical consistency, planning, and communication between different teams.

• Main Responsibilities:
- Analysis of existing infrastructures to identify links eligible for migration.
- Cross-functional coordination between FTTA, WDM, and Network teams to ensure prerequisites are met.
- Development of migration schedules, progress monitoring, and regular reporting.
- Conducting needs assessments and defining traffic switchover scenarios.
- Updating the fiber network mapping database (GIS) post-migration.
- Interface between technical teams, project managers, and partners to facilitate communication.
- Monitoring fiber realignment requests according to new network loops.
Cross-functional Coordination Steering Committee Planning Project Delivery
Axians Fibre IDF
Assistant FTTH Project Manager
TELECOMMUNICATIONS
May 2019 - December 2021 (2 years and 7 months)
Ivry-sur-Seine, France
Digital Sum Project (80)
> Attend client meetings and provide technical support to the project manager
> Be in charge of my own scope and responsible for meeting delivery deadlines
> Manage, control, and approve services assigned to various subcontractors
> Write a technical guide for FTTH studies based on the client's specifications
> Conduct studies in all project phases (APS, APD, DOE)
> Write expressions of need for IT Project Ownership in the context of developing plug-ins and automatic queries (Python)