Freelancer profile translated to English.

Description

Freelance Product Owner | Expert in Digital Transformation and Business Process Optimization

With over 8 years of expertise in managing complex digital products, I help companies with their digital transformation by creating solutions that generate measurable business impact.

My Unique Expertise

🎯 Product Management & Strategy

I transform business needs into high-performing digital solutions. Expert in agile methodologies, I manage cross-functional teams to deliver products that exceed user expectations while respecting technical and budgetary constraints.

⚡ Sales Process Optimization

A specialist in analyzing and optimizing conversion funnels, I have developed a data-driven approach that identifies friction points and significantly increases conversion rates.

🔄 Digital Transformation

From design to production, I orchestrate migration projects from legacy tools to modern architectures (cloud, APIs, microservices) while minimizing operational risks.

What Sets Me Apart

✅ 360° Vision: My dual business/tech background allows me to challenge business needs and anticipate technical constraints.

✅ User-Centric Approach: Close collaboration with UX/UI teams to create intuitive journeys that maximize adoption.

✅ Operational Excellence: Implementation of monitoring, reporting, and continuous improvement processes to ensure long-term performance.

✅ Collaborative Leadership: Leading multidisciplinary teams and facilitating dialogue between business and technical stakeholders.

Do you have a digital transformation project, a new product launch, or a need to optimize your product processes?

Let's discuss your challenges and explore improvement opportunities together.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris 12e Arrondissement (up to 50km)

Arval
Freelance Product Owner
TRANSPORTATION
March 2022 - March 2025 (3 years)
Rueil-Malmaison, France
Mission: Digital Transformation of Vehicle Ordering Process

Managed the complete overhaul of the vehicle leasing quote and ordering process, migrating from legacy tools to a unified, modern, and scalable platform.

🎯 Key Achievements

Product Strategy & Roadmap

Defined product vision and roadmap
Led business prioritization workshops
Orchestrated delivery cycles based on business priorities
Chaired project committees and plenary sessions

Design & Architecture

Designed a multi-country, multi-role solution with advanced configurability
Gradually migrated legacy APIs to a modern unified architecture
Implemented a translation and content management system via a back office

User Experience & Customer Journey

Designed differentiated journeys based on user profiles
Created innovative access solutions (SAML2 partner SSO, configurable links)
Collaborated closely with UX/UI teams to optimize the customer experience

Performance & Monitoring

Implemented a monitoring system for key journey stages
Integrated behavioral analysis tools (Hotjar) for continuous optimization
Developed business-facing reports

Technical Leadership & Coordination

Synchronized with API provider teams for product evolution
Coordinated inter-team efforts to ensure consistency of the global customer portal

Operational Excellence

Managed production deployments with proactive incident management
Provided Level 3 support, including in-depth investigation and resolution of complex bugs

💡 Business Impact
Progressive decommissioning of obsolete tools, significant improvement in multi-country user experience, and optimization of vehicle ordering processes for thousands of users.

Technologies: E-commerce, REST APIs, UX/UI Design, Agile, Microservices Architecture
E-commerce User-Centered Design Project Management
Vinci autoroutes
Freelance Product Owner
TRANSPORTATION
October 2018 - December 2022 (4 years and 2 months)
Rueil-Malmaison, France
Mission: Digital Transformation of Critical Business Applications
Product management for two strategic applications at the heart of highway operations: emergency breakdown management and real-time traffic supervision.

🎯 Key Achievements

Product Management & Strategy
Complete overhaul of the product strategy with prioritization of high business impact features
Led co-creation workshops with field teams (tow operators, patrol officers, dispatchers)
Designed optimized user journeys in collaboration with the UX designer

Team Leadership & Delivery
Orchestrated multidisciplinary teams (developers, business, sponsors) across multiple sites
Implemented adaptive agile delivery cycles based on operational needs
Supervised critical milestones with validation of production deployments

Operational Excellence
Implemented rigorous testing protocols to ensure the reliability of critical systems
Created user documentation and provided field support to operational teams
Established post-delivery customer support with proactive operational management

Innovation & Continuous Improvement

Redesigned poorly conceived V1 features based on user feedback
Optimized existing business processes to eliminate superfluous steps
Developed mini-practical guides to accelerate user adoption

💡 Business Impact
Successful transformation of legacy tools into modern, intuitive applications, significantly improving the operational efficiency of field teams and enhancing responsiveness in highway incident management.

Technologies: Proprietary Framework, Geolocation Systems, Phone Booths, Agile Methodologies
Agile Methodologies IT Project Management User-Centered Design User Support
Renault
Data Architecture Consultant
AUTOMOBILE
March 2018 - October 2018 (7 months)
Le Plessis-Robinson, France
Mission: Structuring Corporate Information Assets
Designed and implemented a strategic data architecture to optimize the governance and reliability of business information within an international automotive group.

🎯 Key Achievements

Modeling & Architecture
Designed an enterprise-wide business information model using UML/MagicDraw
Identified and mapped critical business objects and their interactions
Created comprehensive technical documentation to facilitate maintenance and evolution

Data Governance
Created a unified business glossary validated by all stakeholders
Defined enterprise data quality and consistency standards
Identified master systems for each functional domain

Project Support & Consulting
Scoped the methodology for reliable data feeding requirements
Performed complex data mappings between heterogeneous systems

Facilitation & Change Management
Led cross-functional workshops with IT application managers
Supported teams in adopting new data practices

💡 Business Impact
Established a solid data foundation enabling more informed decision-making and a significant reduction in information inconsistencies across various business systems.

Technologies: UML Modeling, MagicDraw, SQL, Data Governance
UML Data Sourcing Data Architecture Magic Draw