Freelancer profile translated to English.

Description

IT Manager with experience in agile project management, IT Governance and MCO.

Leading projects in Digitalization Consulting, Integration and Development (CRM, Ticketing, Wiki and CMS), and ITSM services.

Sectors: Banking, Finance, Payment, Energy, Telecoms, Pensions

Languages

Workplace preferences

Can work on-site

Genève (up to 50km)

Université Paris
IT Manager
October 2023 - Today (2 years and 10 months)
Governance of the project portfolio. Management of service providers in development and MCO.
Docker Gitlab Linux RedHat PHP Symfony Scrum
RTE
Agile Project Manager / Operations Manager
ENERGY AND UTILITIES
November 2022 - Today (3 years and 9 months)
Paris, France
▪ MCO of the éCO2mix application https://www.rte-france.com/eco2mix
▪ MCO of Electricity Quality applications
▪ Writing specifications, test plans and operational documents
▪ Coordination of multidisciplinary teams
▪ Kanban and Scrum agile rituals
Valiantys
Atlassian Consulting Project Manager
DIGITAL AND IT
March 2020 - January 2022 (1 year and 11 months)
Paris, France
Consulting and service management around Atlassian products, Jira and Confluence
▪ Carrying out the complete project lifecycle, from concept to deployment (On-Prem/Cloud)
▪ Building trusting relationships with clients by ensuring timely deliveries
▪ Participation in functional and technical audits, as well as advanced software configurations
▪ Incident handling in compliance with current SLAs and proposing problem-solving processes
ITSM Continuous Improvement SLA Integration System Administration

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Executive MBA - Master of Business and Administration
Toulouse Business School
2019
Master 2 MIAGE - Business Informatics
University of Orléans
2008

Green/Black Belt Lean Six Sigma
Ecole Centrale Paris
2013
Process Optimization Kanban Takt Time Operational Excellence
ISTQB Certified Tester
ISTQB
2013
Technical Testing Functional Testing

Hamza Chaibi

IT Manager