You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Hamza BenfakherHB

Hamza Benfakher

N2 Support Technician - IAM

€350/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Hamza

Motivated IT technician, specialized in IAM and N2 support, with solid knowledge in Active Directory, Azure, and Forefront Identity Management. Rigorous and passionate, I actively participate in securing access and improving user satisfaction while developing my skills.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Devoteam (client Chanel)
    Identity and Access Management (IAM) Administrator
    July 2023 - Today (2 years and 11 months)
    Administration of user groups with regular review of renewal and certificate assignment requests to ensure compliance and security. Creation and management of accounts, shared mailboxes, and technical accounts to ensure secure access. Access management via Azure AD, MFA reset, and management of user and group permissions in a secure cloud environment.
  • Giphar
    On-site Support Technician
    April 2020 - May 2023 (3 years and 1 month)
    Paris, France
    Management of user incidents and requests, with rigorous follow-up and precise diagnosis. Administration of accounts and groups via Active Directory, including the implementation of GPOs to secure the network. Imaging workstations, enrolling mobile phones, and configuring tools (Exchange, Outlook, VPN). Personalized support for VIP users and participation in IT project monitoring. IT asset management.
  • Danone
    N2 Support Technician
    May 2019 - March 2020 (10 months)
    Rueil-Malmaison, France
    Handle requests and incidents (diagnosis, processing, follow-up) VIP user assistance Workstation preparation: User data backup, workstation imaging via network, workstation configuration (VPN, Outlook, printers, "remote deployed" applications...) Mobile phone enrollment and application configuration Update or upgrade equipment (hardware, infrastructure software components, applications, etc.) either by on-site visit or remote maintenance

Recommendations

Be the first to recommend Hamza

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • BTS Services Informatiques aux Organisations (SIO)
    Lycée Paul Lapie
    2016
    BTS Services Informatiques aux Organisations (SIO)
  • Baccalauréat Systèmes Électroniques Numériques (SEN)
    lycée Claude Chappe
    2014
    Baccalauréat Systèmes Eléctroniques Numériques (SEN)

Skill set

Categories

  • Other