Freelancer profile translated to English.
Back to original languageAbout Hamou
With over 7 years of experience in various sectors – E-commerce, Banking & Insurance, Legal Tech, Digital, and Hospitality – I possess advanced expertise in program management and diverse project leadership, from needs analysis to solution implementation. My background has enabled me to master the coordination of complex projects (tool integration, RFI/RFP, UX/UI redesign) and lead scenario studies that inform managerial decision-making.
Capable of collaborating with top management as well as operational teams, I ensure strategic alignment and the success of digital transformations. My methodical approach and leadership over multidisciplinary teams guarantee optimal project supervision, meeting user expectations and maximizing added value.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km), Bordeaux (up to 50km), Lille (up to 50km), Lyon (up to 50km), Marseille (up to 50km)
Experience
- BPCE SAPMOBANKING AND INSURANCEApril 2023 - Today (3 years and 1 month)Paris, FranceContext: Structuring, coordination, and management of several programs for the Group CIO Office:- Convergence of tools & processes with the following streams: Capacity planning, PPM, Time tracking, Billing, Budget collection- BCE remediations/recommendations for the Group Architecture (Athena Program)- Move To Cloud (Transition to project mode)- REFA Project (Group application repository)
- Right-hand person to the Program Director
- Implementation of annual roadmaps, governance, committees & associated rituals
- Management of the global and per-project roadmap, tracking actions, alerts, adherence & risks
- Management of allocated budget, consumed, forecast, in man-days & €
- Organization of Steering Committees and Project Committees with sponsors, the cockpit, and Project Owners/Managers
- Project reporting for steering committees (indicators, milestones, status...)
- Project and budget monitoring by workstream with each PO/PM & at the program level
- Preparation of coordination meetings with partner entities: weekly + monthly
- Internal and external communication on the program
- Project management for 2 workstreams: RFI/RFP Timetracking (Sciforma, Triskell, Planisware) and RFI/RFP Budget Management and Collection (Anaplan, Board & Pigment) from benchmarking to decision matrix, including product demos
- Organization of design workshops on critical topics and drafting of minutes
- Preparation/organization and facilitation of PI Planning days
- Facilitation/organization of PO Syncs and facilitation of the PO community
- Backlog consolidation and tracking
- Dedicated sharing sessions and assistance to POs based on needs
- ManutanProject Manager (IT Development)RETAIL (LARGE RETAILERS)February 2022 - April 2023 (1 year and 2 months)Paris, FranceContext: RFI/RFP/RFQ for the selection of a pricing tool and its implementation within the Manutan ecosystem• Drafting of the specifications in collaboration with the various team members (IT & Business)• Launch of the RFI/RFP for the acquisition of a group pricing tool (700K references)• Coordination of the various resources (internal/external) allocated to the project• Produce the detailed roadmap of expected work in 2022/2023 (Roadmap)• Take charge of managing the work to define the task list and RACIs• Produce reports on project dependencies, risks, and progress tracking• Prepare materials for workshops and committees (Steering Committee)• Draft regular progress reports of the work• Study of: the existing situation, market, scenarios, and the to-be state• Processing of publisher proposals and negotiation of budgets with the involvement of buyers (approximately €1.5M)• Implementation of the selected solution with our ERP (Microsoft AX) and MDM (Step) and the various IS• Management of the different project phases; from design to integration, including tool configuration (Design, Build, Run & Hypercare)
- GroupamaProduct Owner / Scrum MasterBANKING AND INSURANCEJanuary 2020 - May 2021 (1 year and 4 months)Paris, FranceContext: Management of the backlog for the "juritravail" product and related applications, and implementation of a CMS• Translation of business needs (Marketing, SEO, Commerce, Legal, Management) into functional specifications (User stories) on Jira• Identification of time and cost constraints to develop project specifications.• Participation/Organization of Daily Stand-ups, Retrospectives, and Planning Poker• Support for the Tech team in understanding the requests from various business units• Drafting and updating product documentation• Communication on product updates to business units• Organization of meetings between different departments when necessary• Management of the QA team (2 testers) by working on the test plan, non-regression criteria...• Responsible, in close collaboration with the UX/UI department, for the complete redesign of the graphic charter• Projects: Improvement of customer journeys, migration to a new CMS, Creation of new features for the CRM...
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Education
- Master International Business DevelopmentINSEEC SCHOOL OF BUSINESS AND ECONOMICS2018International Business Development
- Semester abroadAmerican College of Dublin2013Semestre d'étude à l'étranger