About Hamid
French
Native or bilingual
English
Fluent
Experience
- BNP PARIBAS & HELLO BANK !IT OWNER / PROJECT MANAGERBANKING AND INSURANCEJuly 2024 - Today (1 year and 11 months)93 Route De Montreuil, Épinay, FranceResponsible for electronic signature for all BPE retail entities (Individuals and Professionals) within the Document Lifecycle domain (2DAI 3). Major topics: Technical migration to change partner (SIGNEL to Luxtrust), improvement of service offerings (signatures for legal entities, signing multiple documents in a single session, improving service quality (securing deployments, improving monitoring/alerting, etc.), Security/remediation plan with new partner, etc.) My responsibilities:• • Management of a squad of 15 people in a critical transformation context, with improved service quality and reduced incidents.• • Functional and technical supervision of teams;• • Implementation of IT strategy, and deployment of processes to ensure compliance with new standards (Test coverage rate, application version upgrades, infrastructure and Tool Chain, etc.);• • Definition of objectives in terms of deadlines, quality, and customer satisfaction, respecting QAP commitments in particular;• • Handling of Scrum Master activities (Facilitating Daily stand-ups, retrospectives, reviews, sprint planning, planning poker, backlog refinement, etc.);• • Establishment and analysis of dashboards related to project progress and service activity;• • Implementation of processes to ensure the quality of deliverables;• • Support in defining training plans for team skills development;• • Monitoring of project governance and adherence to management criteria;• • Cost estimation in conjunction with the tech lead, among others;Some achievements:• • Automated unit test coverage rate increased from 45% to 73%.• • Monthly volume of PFAI-A.M.I (user incidents) reduced by 4 (from 80-110 to 20-25)• • Electronic signature usage rate increased from 84% to 88% with constantly increasing volumes (with
- BNP PARIBAS & HELLO BANKPROGRAM DIRECTOROctober 2022 - July 2024 (1 year and 9 months)93 Route De Montreuil, Épinay, France• • Understand, gather, and challenge business needs;• • Ensure feasibility within the allocated budget (or challenge it) and build the provisional schedule;• • Multi-year project planning and budget management.• • Challenge the various project stakeholders;• • Coordinate project teams and external stakeholders to meet commitments;• • Build indicators and dashboards to ensure effective management;• • Ensure visibility through project committees (facilitating steering committees, project committees, strategic cockpit, etc.);• • Coordinate experts from all technical and application layers for optimization opportunities;• • Be proactive in driving continuous improvement and experimentation with innovation.• • Ensure the definition of technical and functional requirements in line with IT strategy.• • Contribution to the IT master plan. Environment:• • Agile squads: one of 15 people (2 TLs, 8 IS, 4 UX-UI, 1 PM) for the web HB overhaul, one of 10 people (1 TL, 8 IS) for IA modernization, for the other two projects existing squads with development capacity available.• • Technologies/tools: very diverse, but notable are Angular, ES6, implementation of a Design System for the mobile application, Figma, Zeplin, Git, etc. Some figures:• • Budget of €2.5M for the project.• • 60 IAs overhauled from WSPL + HTML to standardized Angular IAs (including RIB, messaging, account information, transfers, etc.)• • Mobile overhaul completed in less than 15 months.
- BNP PARIBAS & HELLO BANKPROJECT MANAGERJanuary 2021 - October 2022 (1 year and 9 months)93 Route De Montreuil, Épinay, France• • Functional and technical supervision of teams;• • Ensure the definition of technical and functional requirements in line with IT strategy• • Definition of objectives in terms of cost, deadlines, quality, and customer satisfaction;• • Facilitation of internal project management meetings and monitoring of their progress;• • Establishment and analysis of dashboards related to project progress and service activity;• • Control of the reception and quality of deliverables;• • Definition of training plans for team skills development;• • Definition of human resources necessary for project deployment and management of their allocation;• • Participation in the tender process and monitoring of solution/integrator selection;• • Monitoring of project governance and adherence to management criteria;• • Cost estimation in conjunction with tech leads, among others;• • Supervision of the project management team by providing best practices;• • Reflection on the evolution of project management methodologies;• • Participation in technical infrastructure choices in collaboration with architects. Environment:• • Agile squad: one of 15 people (1 TL, 3 IS, 1 ARCHITECT, 1 OPS).• • Technologies/tools: Adobe's CMS AEM, Jenkins, Splunk, Git, etc.
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Education
- MASTER II – PROJECT MANAGERUNIVERSITY OF CERGY PONTOISE2010MASTER II – CHEF DE PROJETS
- MASTERY –UNIVERSITY OF CERGY PONTOISEMAITRISE –