About Hamid
French
Native or bilingual
English
Fluent
Experience
- RAJAProduct Manager – Post-Acquisition E-commerce Integration (Raja Group)E-COMMERCESeptember 2024 - Today (1 year and 11 months)Région de Paris, FranceManaged the integration program for Viking e-commerce sites, specializing in office supplies, following their acquisition by the Raja group.The main challenge of the mission is the redefinition of the e-commerce platform to build a single CORE platform capable of addressing both:- Packaging, the historical core business of the Raja group,- Office supplies, with specific catalog, pricing, and customer journey logics.Responsibilities:- Definition of the product vision and the target CORE e-commerce platform- Construction and management of the post-acquisition product roadmap- Alignment of business objectives between packaging and office supplies- Management of two product teams using Scrum methodology- Coordination of business, IT, and e-commerce stakeholders in an international contextContext:- Viking e-commerce sites (UK, BE, DE, CH, AT, IE, NL)- International and multi-brand B2B environment- CORE e-commerce platform (modern architecture)- Revenue scope > €400M
- RAJAProduct Owner – Launch of an E-commerce Assistant Based on Generative AIE-COMMERCEJanuary 2024 - September 2024 (8 months)Tremblay-en-France, FranceDesign and launch of an intelligent assistant beta test intended to help customers with their product choices, based on generative AI technologies (Boxy).Responsibilities:Product scoping and definition of use casesBacklog prioritization and beta phase managementClose collaboration with AI, data, tech, and business teamsGo-live and usage monitoringObjective:Improve customer experience, particularly in product discoveryFacilitate decision-making and conversion on complex catalogs
- RAJAProduct Manager / Product Owner – Redesign of Key User JourneysE-COMMERCESeptember 2021 - August 2024 (2 years and 11 months)Tremblay-en-France, FranceManaged an e-commerce user journey redesign program, from the homepage to the product page, across Europe.Responsibilities:- Identification and prioritization of journeys with high business impact- Functional and UX/UI scoping- Delivery management with product and technical teams- Performance analysis and continuous iterationResults:+9.6% conversion rate on the product page+4.14% add-to-cart rateDeployment on over 20 e-commerce sites
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Education
- The role of Product Owner in practiceOCTO TECHNOLOGY2017
- Mastery of GTD Level I TrainingINEXCELSIS2017