Freelancer profile translated to English.

Description

I put my professional experience at your disposal and I guarantee you a good quality of service and a great improvement in your company. For me, my priority is to give a very good image of the company and to make you earn money.

Languages

Italian
Native or bilingual
English
Conversational
Arabic
Fluent
Spanish
Basic
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Restaurant L olivier
Versatile waitress
E-COMMERCE
November 2022 - January 2024 (1 year and 2 months)
92130 Issy-les-Moulineaux, France
• Clearing and cleaning tables when customers leave.
• Presenting the menu, answering requests for information about dishes and drinks, and recommending food and wine pairings.
• Ensuring a friendly welcome and quality service to contribute to customer loyalty and the commercial development of the restaurant.
• Welcoming and personally taking care of customers throughout the service, handling requests quickly and efficiently.
• Serving in the dining room, distributing dishes to customers, ensuring smooth service.
Physical and Telephone Reception Customer Service Change Management Communication Manager Marketing
TF DECO
Secretary
September 2021 - September 2022 (1 year)
Paris, France
• Managing the telephone switchboard with courtesy: filtering, transferring calls, taking messages.
• Making appointments, taking into account availability and given constraints.
• Typing documents in Word according to writing rules.
• Preparing outgoing mail: handling postage, standard letters, registered letters.
• Administrative management of files: receiving and filing documents, scanning and archiving, data entry.
TUNIS
les 3 oranges - Business Owner
June 2015 - August 2019 (4 years and 2 months)
• Human resources management: overseeing training and recruitment based on identified needs, preparing payroll, conducting annual interviews.
• Financial management of the company: designing the provisional budget, monitoring commercial results, updating dashboards, keeping accounts.
• Negotiating purchases with suppliers to obtain the best quality/price ratio within deadlines.
• Increase in revenue by [Number]% in [Period] thanks to [Type of action] and [Type of action].