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Halil KaraHK

Halil Kara

Administrative, Operations & Customer Support

€300/day
Bruxelles, BE
0-2 years

Average response time: 1 hour

About Halil

I support companies that need solid administrative, operational, and customer service support on a part-time freelance basis (2–3 days per week).

My background covers administration, operations, logistics, customer service, and team management, mainly in international and fast-paced environments. I’m hands-on, organised, and comfortable working independently while staying closely aligned with teams, customers, and external partners.

I typically help by taking ownership of day-to-day activities such as:
Administrative and back-office support
Operational follow-up and coordination
Customer service and escalation handling
Team coordination, with a manager’s mindset
Clear communication and practical reporting

I adapt quickly, integrate easily into existing teams, and bring structure where things need to run more smoothly. I focus on reliability, continuity, and practical execution, especially when teams are stretched, growing, or missing extra support.

I’m available remote or hybrid, flexible, and used to working in multilingual and multicultural settings.

If you’re looking for someone who can step in, support your team, and keep things moving, I’d be happy to connect.
  • English

    Native or bilingual

  • Dutch

    Native or bilingual

  • French

    Native or bilingual

  • Turkish

    Native or bilingual

Can work on-site
Bruxelles (up to 50km)

Experience

  • Freelance
    Administrative & Operations Support
    IMPORT AND EXPORT
    January 2025 - Today (1 year and 5 months)
    Bruxelles, Belgium
    • - Back-office and administrative support (file follow-up, documentation, reporting)
    • - Coordination between internal teams, clients and external partners
    • - Operational follow-up: planning, tracking and communication
    • - Flexible part-time availability (2–3 days/week), remote or hybrid
    • - Multilingual support: Dutch, French, English, Turkish
    customer service Travail d’équipe Team management Multilingue Multitasking
  • DHL Aviation
    Team Leader
    January 2015 - Today (11 years and 5 months)
    • - Supervision and coordination of weekend logistics operations
    • - Team leadership: task allocation, scheduling and issue resolution
    • - Workflow optimisation and operational continuity
    • - Compliance with safety rules and operational standards
  • Samsung Electronics
    Service Account Manager
    January 2022 - January 2025 (3 years)
    Bénélux, Bruguières, France
    • - Main service contact for retail customers across BENELUX
    • - Management of service requests, escalations and SLAs
    • - Quarterly Business Reviews (QBRs) and performance analysis
    • - Coordination with internal service and operations teams

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Categories

  • Other