Freelancer profile translated to English.
Back to original languageAbout Abdelhakim
Dynamic and versatile professional, I hold a Master's degree in Banking and Finance. I have gained significant experience working at BNP Paribas as a Professional Account Manager, where I developed advanced skills in client portfolio management, financial analysis, and investment advice.
My two-year experience in the hotel industry allowed me to strengthen my management and customer relations skills, as well as refine my sense of service. I am therefore capable of navigating effectively between the worlds of finance and hospitality, and bringing considerable added value to any project requiring a hybrid approach.
Key Skills:
- Financial Analysis: Mastery of financial valuation and portfolio management tools.
- Client Portfolio Management: Experience in managing and developing successful business relationships.
- Investment Advice: Expertise in recommending financial solutions tailored to client needs.
- Customer Service: Proven ability to provide superior service, acquired in the hotel sector.
- Communication and Negotiation: Excellent communication skills, both with clients and internal teams.
French
Native or bilingual
Arabic
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- BNP ParibasProfessional Account ManagerBANKING AND INSURANCEFebruary 2023 - September 2023 (6 months)Creil, France- Client Relationship Management: Personalized follow-up of existing clients and development of a trusting relationship to anticipate their financial needs (treasury, investments, risk management).- Prospecting and Business Development: Identification of new potential clients, presentation of banking services, and negotiation of financing and support conditions.- Financial Analysis and Risk Management: Assessment of client solvency, analysis of balance sheets, income statements, and forecasts to adjust proposed financial solutions.- Support and Advice: Development of tailor-made solutions to support business growth, whether in terms of loans, investments, or treasury optimization.- Structuring and Monitoring Financing Files: Preparation and validation of financing files, particularly concerning short-term, medium-term loans, and leasing, while ensuring compliance with internal procedures and regulatory requirements.- Economic and Sectoral Watch: Monitoring market developments and clients' business sectors to adapt financing and support strategies.
- Hôtel 15 MontparnasseHotel Reception and Operations ManagerHOSPITALITYApril 2022 - Today (4 years and 2 months)Paris, FranceAs Hotel Reception and Operations Manager, I oversee all activities related to guest reception and operational management of the hotel. My responsibilities include:- Guest Reception and Service: Welcoming guests, managing check-ins/check-outs, and responding to their requests to ensure a quality guest experience.- Reservation Management: Processing reservation requests by phone, email, and through online booking platforms (Booking, Expedia, etc.), optimizing schedules and occupancy rates.- Customer Loyalty: Developing trusting relationships with guests, managing feedback, and implementing loyalty strategies.- Inventory and Supply Management: Monitoring needs for supplies and products, managing orders and inventories.- Rate Adjustment: Regularly reviewing prices based on season, demand, and market trends to maximize revenue.- Housekeeping Staff Management: Planning tasks for room attendants, supervising their work, and coordinating teams to ensure a high level of cleanliness and service.- Technical Coordination: Collaborating with the technician for necessary maintenance and repairs, ensuring that facilities are always in good working order.- Partner Coordination: Managing relationships with intermediaries (travel agencies, online platforms) and coordinating with other hotel departments to ensure smooth and efficient service.
- Trust bankCredit and Credit Risk Assistant AnalystBANKING AND INSURANCEApril 2021 - September 2021 (5 months)Alger, AlgeriaCredit File Analysis: Assisting in the review of credit applications by examining clients' financial documents (balance sheets, income statements, etc.).Risk Assessment: Contributing to the assessment of risks associated with financing applications, particularly by analyzing borrower solvency.Report Preparation: Participating in the drafting of analysis reports on the viability of credit projects and recommendations for decision-making.File Monitoring: Assisting in updating client files and tracking ongoing financing applications.Interdepartmental Collaboration: Working closely with other departments (accounting, risk management) to collect and analyze necessary information.
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Education
- Master 2 in Currency, Banking, Finance, and Insurance. Specialization: Banking & FinanceUniversité de Picardie Jules Verne2024