Hajer Z.

In a SCRUM team of 8 people, I ensured the performance of Sales Cloud organizations dedicated to recruitment. I designed and implemented features covering the entire recruitment process (international event management applications: Olympics 2024, Cannes Film Festival).

Main achievements:

• Design and implementation of new features

• Automation of workflows via Flow Builder

• Migration Visualforce → Lightning Experience

• Salesforce Configuration (objects, fields, automations, business rules)

• Implementation of technical solutions adapted to business needs

• Analysis, diagnosis, and correction of anomalies

• Implementation of business reports

• Design of steering dashboards

Technical environment: SOQL, SCRUM, Sales Cloud, Service Cloud, Experience Cloud, Apex, LWC, Azure DevOps

Functional: Recruitment, Customer Relations

Within a SCRUM team of 10 people, I developed and maintained a global B2B application. Translation of business needs into technical solutions, bug fixing, and participation in UAT testing phases.

Main achievements:

• Development of new features

• Dashboards (filtering, access permissions)

• Development of Lightning Web Components

• Development of CRM dashboards

• CRM Configuration (objects, custom fields, Lightning Components, Flow, Reports)

• Analysis and monitoring of multi-environment anomalies

• Functional testing and acceptance (features & user stories)

• Technical support and user training

• Data extraction and cleaning (Dataloader)

• Dashboard creation

Technical environment: Jira, Confluence, SOQL, SCRUM, Sales Cloud, Apex, LWC

Functional: Luxury, Medical, Customer Relations

Mission of global restructuring of data and processes for the BOOST project in a SCRUM environment (6 people), with improvement of application scalability.

Main achievements:

. Development of new features

. Automation of workflows with Flow Builder

• Advanced CRM customization (objects, fields, automations)

• Alignment of business rules / internal processes

• User, profile, and access rights management

• Functional and technical feasibility analysis

• Diagnosis and correction of anomalies

• Data migration and cleaning (Dataloader, Workbench)

• Data analysis for decision support

• Implementation of business reports and dashboards

• Mapping and restructuring of offers (opportunities, events, sub-offers)

Technical environment: Jira, Confluence, SOQL, SCRUM, Sales Cloud, Apex, LWC

Functional: Sales, Customer Relations